Name one, just one good alround Bank

bagsacash

I cant think of one bank that provides a good alround service to customers.

It seems that if a bank pays goos savings rates they provide less than average services and vice versa

I have an Barclays Account that had good internet banking but poor rates

an abbey account that paid better rates but has poor internet banking

an A&L that now has poor rates and poor internet banking

an Halifax account that has sometimes has better rates than most but a sometimes confussing internet banking and sometimes unreliable.

And a Tesco internet saver account that has the worste service that I have ever seen in a company but better interest rates than all the above.

missile

Tesco rates are not that good and I understand they are about to fall again. So you can take them off your list.

[Deleted User]

smile for really good customer service eg today they got £65 refunded to me from a company that did not supply the goods. I have never had any fault with the bank throughout my 25 years with them

Their rates on deposits are poor though

97trophy

bagsacash wrote: »

I cant think of one bank that provides a good alround service to customers.

I can't your right. That's why I have use several different banks. Each is good for some things but not all.

freeasabird

I was thinking about this last night and my conclusion is that in one way or another, we pay for good service. If the bank gives us a good service, then we don't get good rates. I've reached a stage where it's just too stressful to have a good rate (not that many of them are that good now) and poor service. I can't afford to take time out to call premium numbers to complain about poor service. I don't have time to go to the branch because the online service is lously. I've heard very good things about First Direct and that's where I would put my money if I met their requirement of £1,500 paid each month into the account. I think if you buy other products from them, you don't need to qualify in this way but it's best to check out their website. As for having several bank accounts, I've tried this but for me, it's difficult to keep track of everything.

nzseries1

alround service to customers

I can't you right.

Wow, spelling and grammar have really taken hits in this thread.

johncolescarr

I was with first direct who provided a very good service and reasonable rates. I have since moved to A&L, who have reportedly poor service (not that I have reason to complain) chasing rates. However, as freeasabird reasons, I will probably go back to first direct when my bonus rate runs out as contact with them was so easy!

SavingSteve

bagsacash wrote: »

an A&L that now has poor rates and poor internet banking

I find this comment interesting. A&L have very good rates at the mo IMO, and their internet banking is one of the easiest to use out of all?

melbury

How about Coutts & Co? I haven't heard anything bad about them yet, but I think you have be quite wealthy for them to take you on as a customer.

Forget that one, have just Googled them and it would seem they are owned by RBS.

JCB2020

Tend to support SavingSteve.
I have just moved to A&L after doing a review of what was avaiilable.
The transfer process could not have been better - loads of stuff in the post but I'm sure that will be the same with all banks if you go for the full works as I have.

456789

melbury wrote: »

How about Coutts & Co? I haven't heard anything bad about them yet, but I think you have be quite wealthy for them to take you on as a customer.

Forget that one, have just Googled them and it would seem they are owned by RBS.

Part of RBS.....