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Refund of Paypal? Advice please
thatsfabulous
Posts: 1,672 Forumite
Hello
I purchased an item off paypal which turned out to be a fake ( advertised as genuine), seller said i could return it for a refund. I returned item on the Tuesday and got little communication after... i sent a couple of messages asking if she had received the item back and was told that seller was away for weekend and when they returned home on the monday would refund them.
On the thursday i still hadnt heared anything from the seller & was told i would get my refund monday so i send another message, that evening seller emailed me and said they hadnt been to post office to pick up the item ( why couldnt she have emailed and told me that) but would take my word for it and give me refund.
On the saturday i still hadnt heared anything & not received my refund and so i emailed again. I got a responce almost straight away saying they had gone to the post office the day before and item wasnt there and she said it may have been sent back to me ( again why didnt she email and tell me this).
I have been waiting long enough for my refund and now it doesnt look like i will be getting it at all as item now 'lost'. I have opened a disput on Paypal- as theres little communication & i dont think seller will give me a refund now as saying not received item back so will paypal still refund me?
I purchased an item off paypal which turned out to be a fake ( advertised as genuine), seller said i could return it for a refund. I returned item on the Tuesday and got little communication after... i sent a couple of messages asking if she had received the item back and was told that seller was away for weekend and when they returned home on the monday would refund them.
On the thursday i still hadnt heared anything from the seller & was told i would get my refund monday so i send another message, that evening seller emailed me and said they hadnt been to post office to pick up the item ( why couldnt she have emailed and told me that) but would take my word for it and give me refund.
On the saturday i still hadnt heared anything & not received my refund and so i emailed again. I got a responce almost straight away saying they had gone to the post office the day before and item wasnt there and she said it may have been sent back to me ( again why didnt she email and tell me this).
I have been waiting long enough for my refund and now it doesnt look like i will be getting it at all as item now 'lost'. I have opened a disput on Paypal- as theres little communication & i dont think seller will give me a refund now as saying not received item back so will paypal still refund me?
New York ♥..........These street will make you feel brand new, Big lights will inspire you.
No place in the world that can compare ♥ 2nd October 2010 ♥
No place in the world that can compare ♥ 2nd October 2010 ♥
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Comments
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did you return by trackable means , ie Recorded or special delivery ??Ex forum ambassador
Long term forum member0 -
Yes recorded and I still have the proof of posting too.New York ♥..........These street will make you feel brand new, Big lights will inspire you.
No place in the world that can compare ♥ 2nd October 2010 ♥0 -
Let's hope it gets returned to you. Shame you wasted the postage though - you do not have to return fake items. (Search for the million and one 'I bought an item and it's fake' threads here)My TV is broken!
Edit: refunded £515 for TV 1.5 years out of warranty - thank you Sale of Goods Act! :j0 -
I know, well i said to her either refund or i'll claim through paypal. She said she would refund, but not postage ( Lost £10 in postage fees now)
If she still claims not to have received it do you think i would still get my refund?New York ♥..........These street will make you feel brand new, Big lights will inspire you.
No place in the world that can compare ♥ 2nd October 2010 ♥0 -
Yes you will still get your refund. I would also report them for selling fake goods on ebay.I used to suffer from lack of motivation.... now I just can't be arsed.
Official DFW Nerd Club - Member no. 1141 - Proud to be dealing with my debts :cool:0 -
Yes you will still get your refund. I would also report them for selling fake goods on ebay.
I doubt it if the item is lost. Maybe when it tuns up yes. The OP has no proof the lost item was fake its the sellers word against the OP and the seller can prove delivery, can the OP?Hi, we’ve had to remove your signature. If you’re not sure why please read the forum rules or email the forum team if you’re still unsure - MSE ForumTeam0 -
Chippy_Minton wrote: »I doubt it if the item is lost. Maybe when it tuns up yes. The OP has no proof the lost item was fake its the sellers word against the OP and the seller can prove delivery, can the OP?
did the seller send it recorded?
if the seller went to pick it up then they would have had a P739 card
RD's get 7 days so its most likely been returned as the seller states
the op can check this on the RM tracking0 -
Well it has been over 7 days... I posted it 1st class on the tuesday & seller said that she got the card on the friday and couldnt get to the post office till the friday after.
If it does come back to me, do you think i should keep it ( Not spend another £5 sending it back) and claim through paypal?
Fingers crossed it turns up!!!New York ♥..........These street will make you feel brand new, Big lights will inspire you.
No place in the world that can compare ♥ 2nd October 2010 ♥0 -
i would claim for fake goods0
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OK thanks, hopefully i'll receive it back Monday/ Tuesday.
Does anyone know long have you got to claim through paypal after purchasing an item?New York ♥..........These street will make you feel brand new, Big lights will inspire you.
No place in the world that can compare ♥ 2nd October 2010 ♥0
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