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Infected computer, need help understanding Hijack This log please

tranmererovers
tranmererovers Posts: 2,313 Forumite
Part of the Furniture 1,000 Posts Combo Breaker
in Techie Stuff
Hello (again!)

My friend asked me to look at her computer as she was getting MSantispyware messages.

I have run Malwarebytes in quick scan and full mode and run a full scan with Superantispyware and AVG. All of these identified and got rid of loads of nasties!

The popups for MSantispyware have now disappeared but there is still an entry on the hijack this log which I would appreciate advice on the best way to get rid!

There is also an error on start relating to NFR.dll (which a google search tells me is a virus :eek: ) which I thought malwarebytes would sort but it hasn't!

Hijack this log in next post thanks.
It's easier to get forgiveness than to ask permission ;)
«1345678

Comments

  • tranmererovers
    tranmererovers Posts: 2,313 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 16:25:27, on 26/02/2009
    Platform: Windows XP SP3 (WinNT 5.01.2600)
    MSIE: Internet Explorer v7.00 (7.00.6000.16791)
    Boot mode: Normal

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
    C:\Program Files\Bonjour\mDNSResponder.exe
    C:\Program Files\Java\jre6\bin\jqs.exe
    C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
    C:\Program Files\Symantec\Norton Ghost\Agent\PQV2iSvc.exe
    C:\PROGRA~1\AVG\AVG8\avgrsx.exe
    C:\PROGRA~1\AVG\AVG8\avgnsx.exe
    C:\Program Files\AVG\AVG8\avgcsrvx.exe
    C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\VIA\RAID\raid_tool.exe
    C:\WINDOWS\system32\VTTimer.exe
    C:\WINDOWS\system32\VTtrayp.exe
    C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
    C:\Program Files\Analog Devices\SoundMAX\Smax4.exe
    C:\Program Files\Symantec\Norton Ghost\Agent\GhostTray.exe
    C:\Program Files\BroadJump\Client Foundation\CFD.exe
    C:\Program Files\HP\HP Software Update\HPWuSchd.exe
    C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
    C:\Program Files\Java\jre6\bin\jusched.exe
    C:\Program Files\Sony Ericsson\Mobile2\Application Launcher\Application Launcher.exe
    C:\Program Files\Common Files\Real\Update_OB\realsched.exe
    C:\Program Files\iTunes\iTunesHelper.exe
    C:\WINDOWS\vsnp2uvc.exe
    C:\PROGRA~1\AVG\AVG8\avgtray.exe
    C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
    C:\Program Files\Common Files\Ahead\lib\NMBgMonitor.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\WINDOWS\system32\wuauclt.exe
    C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\Program Files\Boots F2CD\Picture Suite\InsDetect.exe
    C:\Program Files\Skype\Phone\Skype.exe
    C:\Program Files\Common Files\Teleca Shared\CapabilityManager.exe
    C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
    C:\Program Files\iPod\bin\iPodService.exe
    C:\Program Files\Common Files\Teleca Shared\Generic.exe
    C:\Program Files\Skype\Plugin Manager\skypePM.exe
    C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=localhost:7070
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local;<local>
    O2 - BHO: AcroIEHlprObj Class - !!06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
    O2 - BHO: Skype add-on (mastermind) - !!22BF413B-C6D2-4d91-82A9-A0F997BA588C} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
    O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - !!3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
    O2 - BHO: Java(tm) Plug-In SSV Helper - !!761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
    O2 - BHO: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
    O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.0.926.3450\swg.dll
    O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_219B3E1547538286.dll
    O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
    O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
    O3 - Toolbar: &Google Toolbar - !!2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
    O3 - Toolbar: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL
    O4 - HKLM\..\Run: [RaidTool] C:\Program Files\VIA\RAID\raid_tool.exe
    O4 - HKLM\..\Run: [VTTimer] VTTimer.exe
    O4 - HKLM\..\Run: [VTTrayp] VTtrayp.exe
    O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
    O4 - HKLM\..\Run: [SoundMAX] "C:\Program Files\Analog Devices\SoundMAX\Smax4.exe" /tray
    O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
    O4 - HKLM\..\Run: [Norton Ghost 9.0] C:\Program Files\Symantec\Norton Ghost\Agent\GhostTray.exe
    O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe
    O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\HP\HP Software Update\HPWuSchd.exe"
    O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
    O4 - HKLM\..\Run: [DXDllRegExe] dxdllreg.exe
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
    O4 - HKLM\..\Run: [Sony Ericsson PC Suite] "C:\Program Files\Sony Ericsson\Mobile2\Application Launcher\Application Launcher.exe" /startoptions
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe
    O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [snp2uvc] C:\WINDOWS\vsnp2uvc.exe
    O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
    O4 - HKLM\..\Run: [Ad-Watch] C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
    O4 - HKCU\..\Run: [BgMonitor_!!79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\lib\NMBgMonitor.exe"
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - HKCU\..\Run: [Boots Insert Detect] C:\Program Files\Boots F2CD\Picture Suite\InsDetect.exe
    O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
    O4 - HKCU\..\Run: [nfr] rundll32.exe nfr.dll,ServiceMain /pid=10180
    O4 - HKCU\..\Run: [MS AntiSpyware 2009] "C:\Documents and Settings\All Users\Application Data\CrucialSoft Ltd\MS AntiSpyware 2009\msas2009.exe" /autorun
    O4 - Global Startup: Event Reminder.lnk = C:\Program Files\Broderbund\PrintMaster\PMremind.exe
    O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
    O9 - Extra button: Skype - !!77BF5300-1474-4EC7-9980-D32B190E9B07} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
    O9 - Extra button: Research - !!92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O16 - DPF: !!17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
    O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
    O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
    O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
    O20 - Winlogon Notify: avgrsstarter - C:\WINDOWS\SYSTEM32\avgrsstx.dll
    O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
    O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
    O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
    O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
    O23 - Service: Lavasoft Ad-Aware Service - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
    O23 - Service: NFAgent - Unknown owner - C:\Program Files\system\smss.exe (file missing)
    O23 - Service: Norton Ghost - Symantec Corporation - C:\Program Files\Symantec\Norton Ghost\Agent\PQV2iSvc.exe
    O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
    O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe

    --
    End of file - 10252 bytes
    It's easier to get forgiveness than to ask permission ;)
  • tranmererovers
    tranmererovers Posts: 2,313 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Oh, I have also ran Ccleaner (which had to be done on all 4 user accounts?)
    It's easier to get forgiveness than to ask permission ;)
  • aliEnRIK
    aliEnRIK Posts: 17,741 Forumite
    Part of the Furniture Combo Breaker
    Hi mate

    FIX these using hijack ~
    O4 - HKCU\..\Run: [nfr] rundll32.exe nfr.dll,ServiceMain /pid=10180
    O4 - HKCU\..\Run: [MS AntiSpyware 2009] "C:\Documents and Settings\All Users\Application Data\CrucialSoft Ltd\MS AntiSpyware 2009\msas2009.exe" /autorun
    O23 - Service: NFAgent - Unknown owner - C:\Program Files\system\smss.exe (file missing)
    :idea:
  • aliEnRIK
    aliEnRIK Posts: 17,741 Forumite
    Part of the Furniture Combo Breaker
    Upto you (Or your friend), but id suggest uninstalling AVG using the removal tool
    http://www.avg.com/download-tools

    rebooting and installing AVIRA in its place ~
    Download AVIRA ANTI VIRUS PERSONAL (Make sure you click 'DOWNLOAD LATEST VERSION')
    http://www.filehippo.com/download_antivir/

    Updating and running a FULL scan (Including any USB drives they may have)
    :idea:
  • aliEnRIK
    aliEnRIK Posts: 17,741 Forumite
    Part of the Furniture Combo Breaker
    Also remove all restore points (They could be infected)

    then
    Download CCLEANER (Make sure you click 'DOWNLOAD LATEST VERSION' ~ make sure YAHOO TOOLBAR is unticked on installation)
    http://www.filehippo.com/download_ccleaner/
    Run the top 2 scans (UNTICK 'cookies' and Backup the registry when it asks)
    :idea:
  • tranmererovers
    tranmererovers Posts: 2,313 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    AliEnRIK, thanks for your quick response. I'll remove AVG and download Antivir as you suggest and do a scan. One question, some of the infected files were from Limewire downloads (I know, I know and they will be told!) which were MP3 tracks which I expect they have loaded on their ipod / mp3 player etc - can these devices be scanned?
    It's easier to get forgiveness than to ask permission ;)
  • gaming_guy
    gaming_guy Posts: 6,128 Forumite
    1,000 Posts Combo Breaker
    O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - !!3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll

    is is me, or does that look slightly on the dodgy side even though its in the avg directory?

    :confused:
  • tranmererovers
    tranmererovers Posts: 2,313 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    gaming_guy wrote: »
    O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - !!3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll

    is is me, or does that look slightly on the dodgy side even though its in the avg directory?

    :confused:

    Well I have just removed AVG and that entry has now gone! :confused:
    It's easier to get forgiveness than to ask permission ;)
  • aliEnRIK
    aliEnRIK Posts: 17,741 Forumite
    Part of the Furniture Combo Breaker
    tranmererovers wrote: »
    AliEnRIK, thanks for your quick response. I'll remove AVG and download Antivir as you suggest and do a scan. One question, some of the infected files were from Limewire downloads (I know, I know and they will be told!) which were MP3 tracks which I expect they have loaded on their ipod / mp3 player etc - can these devices be scanned?

    Yes ~ simply insert them
    Goto MY COMPUTER, right click the drives and click to SCAN with Avira
    :idea:
  • aliEnRIK
    aliEnRIK Posts: 17,741 Forumite
    Part of the Furniture Combo Breaker
    gaming_guy wrote: »
    O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - !!3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll

    is is me, or does that look slightly on the dodgy side even though its in the avg directory?

    :confused:

    Its legit that gaming' :)
    :idea:
This discussion has been closed.
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