please help am going tocry in a min error 0x800ccc0f

bookduck

you could google telnet email port 110 access because if is not their servers.....

Years ago when I used outlook when handling big attachments gave me problems and I just did the above.

mumhug

Still nothing sky insist the problem is definatley not them and I should seek a fix from microsoft.

asininity

OK what email software are you using again? Express?

bookduck

yes, I had the same problem. It is a problem with the outlook clent.

there are three ways
(1) get the company to delete all you email (they probably won't delete one by one for your benefit until it works)
(2) you telnet to your inbox and delete the top most message (read it with telnet first )
(3) use thunderbird

aliEnRIK

Ive found this if you wanna try it ~

"in your outlook settings it will have your incoming/outgoing servers set at something like....

pop.tools.sky.com
smtp.tools.sky.com

change both to....

pop.googlemail.com
smtp.googlemail.com
"

asininity

You could also try a different client like Thunderbird I use this and its more secure than outlook has all the features and you can get webmail through it with the addons, from the same people that do firefox.

mumhug

aliEnRIK wrote: »

Ive found this if you wanna try it ~

"in your outlook settings it will have your incoming/outgoing servers set at something like....

pop.tools.sky.com
smtp.tools.sky.com

change both to....

pop.googlemail.com
smtp.googlemail.com
"

I have tried that already but thank you. Asininity - i am trying to use both outlook express and windows mail.No luck with either.

mumhug

bookduck wrote: »

yes, I had the same problem. It is a problem with the outlook clent.

there are three ways
(1) get the company to delete all you email (they probably won't delete one by one for your benefit until it works)
(2) you telnet to your inbox and delete the top most message (read it with telnet first )
(3) use thunderbird

I am going to sound really silly but i dont know what you mean by telnet sorry:o .
Is thunderbird and alternative email program?

Sorry I can find my way round my pc but thats about it.:o

bookduck

corrupt message on the server. either contact them again and ask them to delete your messages, or telnet to the them box and delete the top most message, then fire up your client again.

http://www.raymond.cc/blog/archives/2008/10/03/manually-delete-pop3-emails-without-accessing-webmail-or-using-email-client/

alfiesmum

I had the same problem since late pm yesterday. Changed the outlook settings to googlemail etc, like someone has suggested on this thread this morning, and it fixed it. Haven't done it on all the emails in the house yet, and those not yet changed over, still aren't working. Apparently it's something that Sky are working on, so don't worry (I did - I thought it was coz I'd deleted browsing history, very computer literate me you know :rotfl: ).