My Courtesy Car 'near lethal' experience ....

HAVEFAITH

mazza111 wrote: »

Well I'm with the OP on this one, I would certainly put the complaint in writing to the hire company AND to your insurance company. Maybe your insurance company won't want to deal with them again after the state of the car you got. Not for the sake of getting compensation, but to try and give the company a kick up the rear so that this doesn't happen to other people. How many others have they done this with? Are they giving you a tankful of petrol and valet so you won't make a complaint?

Here here to your comments. I repeat myself to those (not you) who appear not to understand - people's safety, correct procedure followed ahead of anything else at this juncture

HAVEFAITH

What a shambled the repair centre appears to be ... my car was returned to me. I looked inside to find 'grease city' ... dirt & grime marks everywhere (in at least 20 different places) how disappointing considering they promise and full valet upon return. I took it back and not even an apology, just gormless looks. All they did was wash the outside but didn't touch the inside. They did sort it but this all takes up time going backwards & forwards to the place in the first instance.