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sony ericcson w610i problem- anyone help?

ryan92
ryan92 Posts: 614 Forumite
Part of the Furniture 100 Posts Name Dropper
Basically, when I try to phone 789,222 or any other virgin related number on Virgin ( my screen fades into white, and when it returns, it appears the phone has been temporarily disconnected from the network, as it says searching, before reconnecting to virgin mobile.

Phoning/texting any other number is just fine, but is rather annoying as I now have no way to check my balance unless I am at my computer.

The phone was originally locked to Vodafone

Any ideas as to why this is happening, and has anyone experienced this before?
Currently in a Protected Trust Deed - 17 payments until DEBT FREE - February 2027
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