Blonde Question Please Help

Marg

I have a Vodafone contract phone but can't access the internet on it?
I don't think it's the phone as it worked fine when I was with O2.

Is this something I should be able to do for myself or will I have to contact Vodaphone to 'tweak' something?

Will I have to subscribe or can it be done on a pay per connection basis? (it was with O2)
I only need the facility about 10/12 times a year?

Please help it's driving me mad............

wadia860

What phone is it btw?

Marg

Motorola ?RAZV3?
Sorry, it's the slide one can't be sure of the EXACT RAZ number - I did say I was blonde...........

wadia860

Right, had a quick peek on tinternet. Found the following settings, see if yours match.
1)

[FONT=Arial, Helvetica, adobe-helvetica, Arial Narrow]APN[/FONT][FONT=Arial, Helvetica, adobe-helvetica, Arial Narrow]wap.vodafone.co.uk[/FONT]
[FONT=Arial, Helvetica, adobe-helvetica, Arial Narrow]User id[/FONT][FONT=Arial, Helvetica, adobe-helvetica, Arial Narrow] [EMAIL="user@vodafone.net"]user@vodafone.net[/EMAIL][/FONT]
[FONT=Arial, Helvetica, adobe-helvetica, Arial Narrow]Password[/FONT][FONT=Arial, Helvetica, adobe-helvetica, Arial Narrow] user[/FONT]
[FONT=Arial, Helvetica, adobe-helvetica, Arial Narrow]Primary IP address[/FONT][FONT=Arial, Helvetica, adobe-helvetica, Arial Narrow] 212.183.137.012[/FONT]
[FONT=Arial, Helvetica, adobe-helvetica, Arial Narrow]Primary port[/FONT][FONT=Arial, Helvetica, adobe-helvetica, Arial Narrow] 9201[/FONT]
[FONT=Arial, Helvetica, adobe-helvetica, Arial Narrow]Address[/FONT][FONT=Arial, Helvetica, adobe-helvetica, Arial Narrow] http://wap:1999/vodafone.wml[/FONT]
[FONT=Arial, Helvetica, adobe-helvetica, Arial Narrow]Data Bearer[/FONT][FONT=Arial, Helvetica, adobe-helvetica, Arial Narrow] GPRS[/FONT]

2)
Vodafone WAP settings for Dial-up

Connection Type
Continuous
Security
Off
Bearer
Data
Dial-up Number
+447836900808
IP Address
212.183.137.012
Port Number
9201
Authentication
Normal
Data Call Type
ISDN
Data Call Speed
9600
Username
[EMAIL="user@vodafone.net"]user@vodafone.net[/EMAIL]
Password
user
Home Page
http://wap:1999/vodafone.wml


Failing that, (I've never had Vodaphone), but I used to have an 02 phone and they sent me the settings by text message. I then opened up the txt message and the settings were saved to my phone. Worth phoning them if these don't work.

wadia860

Found the following for PAYG & Contract:

Operator: - Vodafone (Contract)
GPRS APN: - wap.vodafone.co.uk
Username: - wap
Password: - wap
Gateway IP: - 212.183.137.12

Operator: - Vodafone (pre-pay)
GPRS APN: - pp.vodafone.co.uk
Username: - wap
Password: - wap
Gateway IP: - 212.183.137.12

456789

wadia860 wrote: »

Failing that, (I've never had Vodaphone), but I used to have an 02 phone and they sent me the settings by text message. I then opened up the txt message and the settings were saved to my phone. Worth phoning them if these don't work.

Yes Vodafone do this aswell

spirit

You need the phone settings which you can download direct from motorola's website but make sure that GPRS has been set up by Vf on your account(you'll have to ring to find out)

redux

you can get settings sent from either network or phone manufacturer's websites ...

or call customer services and get them to send the settings to you; they may give you a password number to be entered when saving them

Marg

Thank You everyone for your help.

I've asked for the settings and I have received a text & a browser message (telling me update is required) I pressed install but so far nothing has happened!!!! I've turned phone off & on a few times to see if that's what was needed .....still nothing:mad: .

Now off to ring the guys who sold me the package.........

spirit

hi Marg,

you shouldn't need to turn the phone on and off. if it's not taking the Over the Air download, then it might be that you haven't got GPRS on your phone account. that'll be your next point of call i think.