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Beware credit card fraud

ioscorpio
Posts: 2,361 Forumite


in Credit cards
Please find attached an e-mail I received from a friend of a friend at Barclays about a potential credit card fraud. I thought you might appreciate the warning!
Best wishes,
Quote: This information is worth reading. By understanding how the VISA
MasterCard Telephone Credit Card Scam works, you'll be better prepared to
protect yourself.
One of our employees was called on Wednesday from "VISA", and I was called
on Thursday from "MasterCard". Note, the callers do not ask for your card
number; they already have it.
The scam works like this: Person calling says, "This is (name), and I'm
calling from the Security and Fraud Department at VISA. My Badge number is
12460. Your card has been flagged for an unusual purchase pattern, and I'm
calling to verify. This would be on your VISA card that was issued by (name
of bank). Did you purchase an Anti-Telemarketing Device for £249.99 from a
Marketing company based in (name of any town or city)?"
When you say "No" the caller continues with, "Then we will be issuing a
credit to your account. This is a company we have been watching and the
charges range from £150 to £249, just under the £250 purchase pattern that
flags most cards. Before your next statement, the credit will be sent to
(gives you your address), is that correct?"
You say "yes". The caller continues - "I will be starting a Fraud investigation.
If you have any questions, you should call the 0800 number listed on the back of
your card and ask for Security. You will need to refer to this Control Number. The
caller then gives you a 6 digit number. "Do you need me to read it again?"
Here's the IMPORTANT part on how the scam works. The caller then says, "I
need to verify you are in possession of your card". He'll ask you to
"turn your card over and look for some numbers". There are 7 numbers; the
first 4 are part of your card number, the next 3 are the security Numbers
that verify you are the possessor of the card. These are the numbers you
sometimes use to make Internet purchases to prove you have the card. The
caller will ask you to read the 3 numbers to him.
After you tell the caller the 3 numbers, he'll say, "That is correct, I
just needed to verify that the card has not been lost or stolen, and that you
still have your card. Do you have any other questions?" After you say No,
the caller then thanks you and states, "Don't hesitate to call back; if you
do", and hangs up. You actually say very little, and they never ask for or
tell you the Card number. But after we were called on Wednesday, we called
back within 20 minutes to ask a question. Are we glad we did! The REAL VISA
Security Department told us it was a scam and in the last 15 minutes a new
purchase of £249.99 was charged to our card.
Long story made short - we made a real fraud report and closed the VISA
account. VISA is reissuing us a new number. What the scammers want is the
3-digit PIN number on the back of the card. Don't give it to them.
Instead, tell them you'll call VISA or Master card directly for
verification of their conversation. The real VISA told us that they will
never ask for anything on the card as they already know the information
since they issued the card! If you give the scammers your 3 Digit PIN you
think you're receiving a credit. However, by the time you get your statement
you'll see charges for purchases you didn't make, and by then it's almost
to late and/or more difficult to actually file a fraud report.
What makes this more remarkable is that on Thursday, I got a call from a
"Jason Richardson of MasterCard" with a word-for-word repeat of the VISA
scam. This time I didn't let him finish. I hung up! We filed a police report, as
instructed by VISA. The police said they are taking several of these reports daily!
They also urged us to tell everybody we know that this scam is happening.
Please pass this on to all your family and friends. By informing each
other, we protect each other.
Best wishes,
Quote: This information is worth reading. By understanding how the VISA
MasterCard Telephone Credit Card Scam works, you'll be better prepared to
protect yourself.
One of our employees was called on Wednesday from "VISA", and I was called
on Thursday from "MasterCard". Note, the callers do not ask for your card
number; they already have it.
The scam works like this: Person calling says, "This is (name), and I'm
calling from the Security and Fraud Department at VISA. My Badge number is
12460. Your card has been flagged for an unusual purchase pattern, and I'm
calling to verify. This would be on your VISA card that was issued by (name
of bank). Did you purchase an Anti-Telemarketing Device for £249.99 from a
Marketing company based in (name of any town or city)?"
When you say "No" the caller continues with, "Then we will be issuing a
credit to your account. This is a company we have been watching and the
charges range from £150 to £249, just under the £250 purchase pattern that
flags most cards. Before your next statement, the credit will be sent to
(gives you your address), is that correct?"
You say "yes". The caller continues - "I will be starting a Fraud investigation.
If you have any questions, you should call the 0800 number listed on the back of
your card and ask for Security. You will need to refer to this Control Number. The
caller then gives you a 6 digit number. "Do you need me to read it again?"
Here's the IMPORTANT part on how the scam works. The caller then says, "I
need to verify you are in possession of your card". He'll ask you to
"turn your card over and look for some numbers". There are 7 numbers; the
first 4 are part of your card number, the next 3 are the security Numbers
that verify you are the possessor of the card. These are the numbers you
sometimes use to make Internet purchases to prove you have the card. The
caller will ask you to read the 3 numbers to him.
After you tell the caller the 3 numbers, he'll say, "That is correct, I
just needed to verify that the card has not been lost or stolen, and that you
still have your card. Do you have any other questions?" After you say No,
the caller then thanks you and states, "Don't hesitate to call back; if you
do", and hangs up. You actually say very little, and they never ask for or
tell you the Card number. But after we were called on Wednesday, we called
back within 20 minutes to ask a question. Are we glad we did! The REAL VISA
Security Department told us it was a scam and in the last 15 minutes a new
purchase of £249.99 was charged to our card.
Long story made short - we made a real fraud report and closed the VISA
account. VISA is reissuing us a new number. What the scammers want is the
3-digit PIN number on the back of the card. Don't give it to them.
Instead, tell them you'll call VISA or Master card directly for
verification of their conversation. The real VISA told us that they will
never ask for anything on the card as they already know the information
since they issued the card! If you give the scammers your 3 Digit PIN you
think you're receiving a credit. However, by the time you get your statement
you'll see charges for purchases you didn't make, and by then it's almost
to late and/or more difficult to actually file a fraud report.
What makes this more remarkable is that on Thursday, I got a call from a
"Jason Richardson of MasterCard" with a word-for-word repeat of the VISA
scam. This time I didn't let him finish. I hung up! We filed a police report, as
instructed by VISA. The police said they are taking several of these reports daily!
They also urged us to tell everybody we know that this scam is happening.
Please pass this on to all your family and friends. By informing each
other, we protect each other.
0
Comments
-
Already been postedI'm not poor i'm just skint0
-
This is one of those urban myths that actually contains good advice and a good warning, so can't truly be proved to be such.boogiemaster wrote:It's misleading in that it gives the impression that this type of scam is brand new and only pertains to the three-digit security code now found on the backs of most credit cards. In reality, it's a very old and familiar form of fraud that requires credit card holders to be protective of all the information pertaining to their accounts.
See the Urban Legend Site0
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