o2

neilkeys

just thoguht i would let you all know , i am due an upgrade and i went into the o2 shop and wanted the sony ericson k700i phone but i was told that this is going to cost me 59.99 well not happy with this as a new customer can get this for free i said that if i take out a new contract then can i transfer my old number to my new phone this was met with a not so happy o2 advisor this after a few ummmsss and arrs was the answer yes. been a little mad with the advisor i called up o2 and said that i would like my PAC code to transfer my number to another network !! even though i knew i was not going to transfer to another network just yet but wanted it for the future the lady on the phone asked me why i was going to another network i gave her i LITTLE white lie of going to orange as they had the phone i wanted for free this got the ball rolling!! she came back with the reply of what phone would you like well here goes i thought Hee Hee i would like the k700i please, certanily came the answer from the lady at o2 , oh by the way orange said i could have an HBH-600 bluetooth headset ;D she said that she could send me that but would put 49.99 onto my account so i could go and buy one the final big push i though i would try is oh and by the way the said i can have £75 back after 4mths this was met by a slight pause and i am just going to speak to my supervisior and then after about 2 mins wait was told that they would give me 3 mths free line rental this for me was £35 per month RESULT got all i wanted from a phone call!! try it on them they will give into most things you just gotta push them a LITTLE ;D

Viz_2

I am with O2 too. Idid exactly the same thing a few months ago. Although i didn't push for more than the phone ???

Hintza

I tried it with vodafone last year.........was told where to go... >:(

Am franticaally trying to find which networks work where I live in a deep valley.

Orange got the boot because they didn't.

tin

yeah and I tried it with orange who went "see ya then!" :-/

fulltimemum_2

Orange are shoddy, even when you do get them to agree to price matching they still add the full price on so beware.

I am on the new 3 network from tomorrow so am hoping it will improve. cx

talkshop

Orange are shoddy, even when you do get them to agree to price matching they still add the full price on so beware.

I am on the new 3 network from tomorrow so am hoping it will improve. cx

You are having a laugh ;D

Going on the 3 network is the worst mistake anyone could make ::)

I have been with Orange for about 8 years and never had a problem.

neilkeys

yeah sorry forgot to add that i tried the other way round went to orange told them what o2 had offered they just said they where unable to match this and they might has well of just said we dont want your custom go somewhere else then i wouldnt mind but i use my phone a lot for work and run up bills of £100+ p/m so buy buy ornage hello o2

dave_on_the_save

but i use my phone a lot for work and run up bills of £100+ p/m so buy buy ornage hello o2

I thought that from the first post you were already with O2 but this seems to indicate you were with orange ??? just a little confused. I have been with O2 online for years and believe me can push a deal, never payed for a handset but never had the extras you have had thrown in....

shaunrobinson

I have done this for the last 3 years, if they will not give you the phone you want as a free upgrade, just port your number to a different network who will, it is usually a hassle free call to customer services to get a pac code, you just give the code to the salesperson dealing with your new contract.

The customer services will always ask why you are moving and will usually offer you an incentive to stay but if not then take your custom elsewhere. the mobile phone industry is one of the biggest rip offs going with their 12 month contracts and text charges and the thanks you get for being with one service provider year in, year out, is to charge you £50 or £60 for an upgrade, when you can usually get the same phone or a better one just by changing networks.

I am with my 3rd network in 4 years with almost no problems barring the usual direct debit mix ups etc.


Shaun.

kierangray1982

i upgraded with 02 two weeks ago

on a £30 per month contract, fancied the new v3

called up, stating that i had seen a t-mobile offer of 400mins x-net, 500 sms and 2.0mb of gprs a month for £25

price matched the lot!!

kierangray1982

oh yeah, forgot

the v3 was free