Complaint letter to Virgin Atlantic

qwerty123456

stoneman wrote: »

It is Virgins first class product, and comparable to "first" on MOST carriers. How would it be inferier to any other airlines, just different words . It is certainly first class money

While it is certainly expensive, a First class seat on say Emirates to DXB would cost around £2000 more that Virgin's business class seat.

qwerty123456

Little_Chicken wrote: »

Well it's their version of first [EMAIL="class@rse"]class[/EMAIL]

It is actually their business class brand, no doubt if they had a First class cabin they would think of an equally pretentious name for it. They serve cheap Champagne and only have a choice of 2 whiskies in Upper, hardly First class service I'm sure you'll agree.

Little_Chicken

qwerty123456 wrote: »

It is actually their business class brand, no doubt if they had a First class cabin they would think of an equally pretentious name for it. They serve cheap Champagne and only have a choice of 2 whiskies in Upper, hardly First class service I'm sure you'll agree.

Whooooooooooo cares? I was just pointing out that I paid around 6K for the tickets and only got 10,000 reward miles as compensation for a pretty rubbish service. the thread's not about which class is which is it? or have I missed something. :money: I was just sharing my experience of complaining to Virgin with the OP.:rolleyes:

stoneman

qwerty123456 wrote: »

It is actually their business class brand, no doubt if they had a First class cabin they would think of an equally pretentious name for it. They serve cheap Champagne and only have a choice of 2 whiskies in Upper, hardly First class service I'm sure you'll agree.

But their lounge at LHR and for that matter LGW is far and away a better product than ANY other airlines "first class" lounge.

Pssst

I have no experience of Virgin atlantic but i have had two bad tales related to me. On my Atlantic crossings i have used Delta and American,both very good and of the two,Delta had the upper edge.

neilbond007

stoneman wrote: »

But their lounge at LHR and for that matter LGW is far and away a better product than ANY other airlines "first class" lounge.

gotta love that pool table

_Andy_

neilbond007 wrote: »

gotta love that pool table

I just wish they'd stock up on cue chalk - never seem to have any when I'm there.