GAS BILL £639.27 becomes 'We owe you £33.96'.

Magentasue

nads wrote: »

18511.68 kWh


First 624 @ 7.203 and next 17887.68 ( :eek:) at 3.632p (of course we're looking to switch at some point!) but still really disappointed by this bill.

I think there's a combination of factors here - if you mean Sept 8th - Dec 24th, that's a long quarter. Secondly, you pay a lot for each kwh. Thirdly, you're using a lot of gas! We used that in our last house. Our present house is smaller, although not much now we've converted the cellar and it's mid terrace rather than semi detached. We heat less water because we have a combi boiler now and the boiler is more efficient.

Cardew

ampersand wrote: »

#################
Sorry cardew, was abbreviating 'now' to '=' for space in the Title bar.
Changed to Ebico about 2yrs back.


Bill reads:
Gas Unrestricted kWh
Reading Last time(E)8130 Reading this time 7322 Units -808
Correction factor 1.02264 Calorific value 39.16406
Total metric units used -826.3 cu mtrs
Units converted to kilowatt hours -8989.24 kWh
Your Tariff is Equigas General.
Standard Energy-2005kWh@2.430p each. -£48.71
Standard [EMAIL="Energy-8661.47kWh@2.720"]Energy-8661.47kWh@2.720[/EMAIL] each. -£241.04
Standard [EMAIL="Energy-45kWh@2.720"]Energy-45kWh@2.720[/EMAIL] each. £1.22
Standard Energy-1832.23 [EMAIL="kWh@3.590"]kWh@3.590[/EMAIL] each. £65.78
Toal charges before VAT -£222.75
VAT refund @ 5.00% on charges of -£222.75. -£11.14
TOTAL CHARGES THIS BILL INCLUDING VAT. - £233.89
CANCELLED CHARGES INCLUDING VAT OF £19.20. -£403.34
TOTAL FROM CANCELLED BILL £639.27
Payment received 13 January 2009. -£33.00
LESS YOUR PAYMENTS, THANKYOU. -£33.00
TOTAL FOR YOUR ACOUNT. -£30.96
The £30.96 we owe you will be carried forward to your next bill.
##########
That's it.

The problem of course is the over-estimated meter reading on your previous bill - and probably several bills beforehand.

SwanJon

It seems a bit odd that they have chargedc you for negative consumption rather than cancel the last bill, which might make more sense (easier to understand), especially as the start read was estimated.

Cardew

SwanJon wrote: »

It seems a bit odd that they have chargedc you for negative consumption rather than cancel the last bill, which might make more sense (easier to understand), especially as the start read was estimated.

If they had cancelled the bill, they would be refunding all of the kWh used at the present high price of 3.59p(before VAT)

The OP 'paid' for those kWh at 2.43p and 2.72p.

This makes a difference of over £100 in favour of the company.