Onetel Accounts Errors

PistolDawn

I Notice that onetel have started charging my deactivated account again, to an old address. As I moved, after divorce, I havent recieved any reminders, and this only came to my attention when checkibng my credit file. I recall a national newspaper article referring to this problem months ago, but cant remember where. I would like to check my facts before I contact onetel, and ask them to repair the damage they have done to my credit file. Any one got any ideas/knowledge of the article, or problems onetel had with old acounts being reactivated.?

shykins

i had this happen to me and onetel referred the matter to a debt collection agency

suffice to say after many emails and letters i went mad and threatened them with the ombudsman among other people and they agreed to write off the bill

it took over 18months for them to sort it!!!!

sorry cant help with the paper article as i didnt see it worse luck as it might of helped me at the time

good luck and perservere with moaning at them