Selling Manager

nightswimmer

Chris369 wrote:

Thats what i want to do. I managed to find them yesterday and i was having a look through the defaults. Now i want to add a few things but i cant find out how i get back to them - im sure the link has disapeared :rotfl:

If you follow the instructions in my previous e-mail, you should be taken to the "Email Buyer" page.

Near the top, under the "Send" button is a drop down menu (where you can select which e-mail you want to send). To the right of this is a link called "Manage Email Templates". Click on this.

You should now be taken to the "Manage Email Templates" page. You can edit each e-mail from this page, restore each e-mail to it's default, and create new e-mail templates.

Chris369

nightswimmer wrote:

If you follow the instructions in my previous e-mail, you should be taken to the "Email Buyer" page.

Near the top, under the "Send" button is a drop down menu (where you can select which e-mail you want to send). To the right of this is a link called "Manage Email Templates". Click on this.

You should now be taken to the "Manage Email Templates" page. You can edit each e-mail from this page, restore each e-mail to it's default, and create new e-mail templates.

Cheers for that! They all looks pretty handy. I like the dispatch and payment received ones best. I doubt i will use the others very often.

nightswimmer

Chris369 wrote:

Cheers for that! They all looks pretty handy. I like the dispatch and payment received ones best. I doubt i will use the others very often.

That's what I mainly use too. Apart from the standard e-mails, I have a specific dispatch e-mail for items dispatched to the US (just to explain that items usually take between 4-14 days to arrive), and one to send people when I have received their cheque (just letting them know the cheque has arrived, and explaining that I will send the item out as soon as the cheque clears, and how this usually only takes a couple days but may occasionally take a little longer).