Selling Manager

Chris369

It is 100% free yes? Last time i subscribed to it, it was added to my current subscriptions and i was worried there might be a hidden charge.

nightswimmer

Selling Manager is free. Selling Manager Pro you have to pay for.

Chris369

Cool, thanks

Edit: Ive just signed up and it says this above the user agreement

You have selected: Selling Manager (0 per month, free 30-day trial)

Only 30 days?!

Also says this in my email

If you're a first-time subscriber, your first 30 days will be free. When you review your invoice, it may appear that you were charged for the subscription. However, your invoice will also show a month's worth of credit to offset the charge. All Selling Manager users should read and review important billing information: http://pages.ebay.co.uk/help/sell/selling-manager-subscription.html on how you will be charged for your subscription.

There shouldnt be any billing should there.

nightswimmer

Chris369 wrote:

Edit: Ive just signed up and it says this above the user agreement

Are you sure you haven't signed up to Selling Manager Pro by mistake as that has a free 30 day trial?

Selling Manager should be free.

From the FAQ:

How much will it cost to use the eBay Selling Manager tool?
eBay Selling Manager is FREE to use!

Chris369

Yeah im quite sure, see this screenshot

http://img446.imageshack.us/img446/4798/untitled4oe.jpg

nightswimmer

Chris369 wrote:

Yeah im quite sure, see this screenshot

http://img446.imageshack.us/img446/4798/untitled4oe.jpg

That's strange.

hmmm...I've just checked and when I originally subscribed to Selling Manager last year, it did say in that e-mail about how if I was a first time subscriber my first 30 days would be free.

I am guessing it is because they use the same e-mail for both SM and SM Pro customers, cos I have never been charged any subscription fee for SM and have been using it for almost a year.

tru

I've just subscribed

It said "£0 per month, 1st 30 days free" so it looks like they just use the same template for all charges, if you see what I mean.

Then I had an e-mail that says this -

If you're a first-time subscriber, your first 30 days will be free. When you review your invoice, it may appear that you were charged for the subscription. However, your invoice will also show a month's worth of credit to offset the charge.

I went to selling manager in My Ebay, but I can't check it because "We are copying your eBay listings in your new tool" sounds painful lol :rotfl:

Chris369

nightswimmer wrote:

That's strange.

hmmm...I've just checked and when I originally subscribed to Selling Manager last year, it did say in that e-mail about how if I was a first time subscriber my first 30 days would be free.

I am guessing it is because they use the same e-mail for both SM and SM Pro customers, cos I have never been charged any subscription fee for SM and have been using it for almost a year.

Ok, that sounds promising. If i ever get charged i will complain to eBay as it does say its free.

Chris369

How do you get to the default emails? the ones that get sent when you click dispatch etc. I found them just a minute ago and i cant find them again lol.

nightswimmer

Go to the "Sold" page. Click the 'tick box' next to any item and then click the 'email' button at the top and bottom of all your listings (it's at the left of the row of buttons that include 'feedback', 'sell similar', 'relist', 'archive' and 'download')

Couple tips for you. You can edit the default e-mails if you want to, and you can add new e-mails of your own. Also, I can't remember if this is the same on the standard eBay selling page, but on SM if you scroll to the very bottom of the 'sold' page, there are a load of very useful links, for things like cancelling your auction, blocking bidders, unpaid item disputes, etc.

Chris369

nightswimmer wrote:

Go to the "Sold" page. Click the 'tick box' next to any item and then click the 'email' button at the top and bottom of all your listings (it's at the left of the row of buttons that include 'feedback', 'sell similar', 'relist', 'archive' and 'download')

Couple tips for you. You can edit the default e-mails if you want to, and you can add new e-mails of your own. Also, I can't remember if this is the same on the standard eBay selling page, but on SM if you scroll to the very bottom of the 'sold' page, there are a load of very useful links, for things like cancelling your auction, blocking bidders, unpaid item disputes, etc.

Thats what i want to do. I managed to find them yesterday and i was having a look through the defaults. Now i want to add a few things but i cant find out how i get back to them - im sure the link has disapeared :rotfl: