We'd like to remind Forumites to please avoid political debate on the Forum. This is to keep it a safe and useful space for MoneySaving discussions. Threads that are - or become - political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
Carphone warehouse redemption and online bill
Hi
I sent my 4th online bill to carphone warehouse(o2 contract) and today I got a letter from them saying they can't process the redemption as the online bill doesn't have name and address on it. I entered these details from on day one using "edit personnel details" link on their website. But it neve shows the name and address on the online bill. I called their helpline 08700870168 and got the instruction that if I enter these details using edit personnel detail it will appear on the bill. But for me this doesn't happen.
Can anyone please help how to get name and address on online bills.
Thanks
Maveli
I sent my 4th online bill to carphone warehouse(o2 contract) and today I got a letter from them saying they can't process the redemption as the online bill doesn't have name and address on it. I entered these details from on day one using "edit personnel details" link on their website. But it neve shows the name and address on the online bill. I called their helpline 08700870168 and got the instruction that if I enter these details using edit personnel detail it will appear on the bill. But for me this doesn't happen.
Can anyone please help how to get name and address on online bills.
Thanks
Maveli
0
This discussion has been closed.
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 348.9K Banking & Borrowing
- 252.4K Reduce Debt & Boost Income
- 452.7K Spending & Discounts
- 241.8K Work, Benefits & Business
- 618.3K Mortgages, Homes & Bills
- 176K Life & Family
- 254.8K Travel & Transport
- 1.5M Hobbies & Leisure
- 16.1K Discuss & Feedback
- 15.1K Coronavirus Support Boards