We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide

BT charges for changing to SKY

I paid £124 in November to set up a BT phone line in order to get SKY broadband as part of it's package deal. Shortly after this, SKy introduced it's own line rental plan, cheaper than BT's which it seemed to make sense to switch to. I have now received a bill from BT charging me £70 for early termination of contract, a line rental lock-in i had no idea about, as this was not made clear to me be either BT or Sky. Any advice?

Comments

  • New line with BT Retail is a 12 month contract. If you move to a new provider within 12 months the £70 charge applies.
  • Heinz
    Heinz Posts: 11,191 Forumite
    Part of the Furniture Combo Breaker Car Insurance Carver!
    E74 wrote: »
    Any advice?
    Apart from the obvious 'know the details of any contract to which you're agreeing and the penalties for breaching', the upside is it should take less than 6 months to 'recover' that £70 from the saving you're making on broadband.
    Time has moved on (much quicker than it used to - or so it seems at my age) and my previous advice on residential telephony has been or is now gradually being overtaken by changes in the retail market. Hence, I have now deleted links to my previous 'pearls of wisdom'. I sincerely hope they helped save some of you money.
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 353.7K Banking & Borrowing
  • 254.2K Reduce Debt & Boost Income
  • 455.1K Spending & Discounts
  • 246.8K Work, Benefits & Business
  • 603.3K Mortgages, Homes & Bills
  • 178.2K Life & Family
  • 260.9K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16K Discuss & Feedback
  • 37.7K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.