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help moving to o2 PAYG

from a carphone warehouse contract. I was told today my phone would stop working on contract. I should then put in my new sim. It would then not work till after 6pm when it would start working again (I may have to turn it off and on a few times).

All nonsense of course, blasted thing doesn't work of course. I have been calling it and it is not working. I really need it for the morning. Just called carphone who say its o2's problem but WHO do I call in 02 - and will it cost a fortune? Beggars, they do this deliberately, it is fraud.
Is there a free way I can get this dealt with?

Comments

  • spirit
    spirit Posts: 2,886 Forumite
    Part of the Furniture Combo Breaker Mortgage-free Glee!
    with your new sim in the phone and switched on, is it displaying any network signal strength? if so have you tried making a call on it? often times it is the making of the first call which registers payt sims.
    Mortgage free as of 10/02/2015. Every brick and blade of grass belongs to meeeee. :j
  • Jon_01
    Jon_01 Posts: 5,931 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Are you moving from O2 contract (through CPW) to O2 payg ?
    If you are it will take the system a while to move the acc from one sim to another. Keep the phone off and switch on every 30 minutes or so. I take it the old sim has stopped working ? as the new one won't start until it does.
  • spirit
    spirit Posts: 2,886 Forumite
    Part of the Furniture Combo Breaker Mortgage-free Glee!
    Hi Jon

    nice to see you on here this evening :beer:
    Mortgage free as of 10/02/2015. Every brick and blade of grass belongs to meeeee. :j
  • Jon_01
    Jon_01 Posts: 5,931 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Hi Spirit,
    Just off, being made a curry by my daughter so this maybe my last post ever :laugh:
  • spirit
    spirit Posts: 2,886 Forumite
    Part of the Furniture Combo Breaker Mortgage-free Glee!
    Ha ha, I'm sure it'll be a lovely curry.

    enjoy :j
    Mortgage free as of 10/02/2015. Every brick and blade of grass belongs to meeeee. :j
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