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AOL cancelation advice ?

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Comments

  • Paulpen
    Paulpen Posts: 68 Forumite
    Part of the Furniture 10 Posts Combo Breaker
    I ended up going into HSBC and speaking to someone. They told me to go home and ring the number on my credit card statement and they guided me though what to do.

    Basically ive sent a letter to HSBC telling them when I cancelled it, how much im owed, dates ive spoken to AOL etc and they should be sorting it :rolleyes:
  • Rhymsta
    Rhymsta Posts: 478 Forumite
    Part of the Furniture Combo Breaker
    UPDATE: I ended speaking to a lady in India who gave me the link (as previously mentioned in this thread) but it just keeps giving an error message. She said to keep trying because - according to her - there is no other way of cancelling...[URL="file:///Users/andrewchawner/Desktop/Cancel%20AOL%20Security%20Suite%20-%20AOL%20Safety%20&%20Security.webloc"][/URL]
  • Rhymsta wrote: »
    UPDATE: I ended speaking to a lady in India who gave me the link (as previously mentioned in this thread) but it just keeps giving an error message. She said to keep trying because - according to her - there is no other way of cancelling...

    Think link wont work unless you are still a member from what I can tell so its pointless

    Still dont work for me since this topic was started :mad:

    Play hard with them and you might get somewhere
  • Rhymsta
    Rhymsta Posts: 478 Forumite
    Part of the Furniture Combo Breaker
    This link:

    http://safety.aol.co.uk/cancel-aol-security-suite/article/20061013083309990128

    finally worked for me and I even got an email to confirm the cancellation!
  • Rhymsta wrote: »
    This link:

    http://safety.aol.co.uk/cancel-aol-security-suite/article/20061013083309990128

    finally worked for me and I even got an email to confirm the cancellation!

    Just worked for me too :eek:

    HSBC on the case and money refunded (not sure where to yet though) !
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