Applied 15 months ago and still haven't had any offer???

carolinamoon1982

Hi, I wondered if anyone can help me. I sent my claim to Natwest in November 2007. I recieved a letter back saying that they were just starting the test case blah blah and so I accepted that I would have to wait. I was also sent a letter about 7 months ago saying they were still doing the test case but I have since heard nothing. Am I alone in having to wait this long or has anyone else had to?

Should I be getting on to them and demanding my charges back after all this time????

Would be grateful for any advice please.

Many thanks,

Caroline

bengal-stripe

carolinamoon1982 wrote: »

Am I alone in having to wait this long or has anyone else had to?

Nothing has changed, the test case is still going on.

Unless you are in a position to claim ‘hardship’, you will have to wait (like everyone else).

Shouting (using ‘bold’ typeface) will not help!

hieveryone

Carolinamoon1982, I'm in the same position as you - this waiting game is getting boring! I technically do qualify for the hardship but Lloyds TSB and Alliance and Leicester both wrote back saying no they aren't participating in that? So have sent them another letter warning them I will be contacting the Financial Ombudsman if I don't get a satisfactory response - maybe try that?

Edited to add: I don't see how using 'bold' type face is shouting, it is 'usually' using CAPITALS.. and comments like that don't really help either

dunstonh

The FOS have about 9-14 months as a typical delay in dealing with complaints. So, that may not speed anything up.

getting-sorted-sarah

There is no point 'demanding' your charges back when it hasn't yet been proved in court that the banks need to pay them back at all - just sit tight, and wait, like the rest of us.

carolinamoon1982

Thank you very much for your replies, I will sit tight and wait then!

For those who thought I was 'shouting' or 'demanding' my money back, I wasn't. I was simply asking a question as was unsure whether this was a normal time frame to wait and the bold writing was nothing more than me fiddling around with the settings!

Thanks for the decent response from others!

C

natweststaffmember

carolinamoon1982 wrote: »

Thank you very much for your replies, I will sit tight and wait then!

For those who thought I was 'shouting' or 'demanding' my money back, I wasn't. I was simply asking a question as was unsure whether this was a normal time frame to wait and the bold writing was nothing more than me fiddling around with the settings!

Thanks for the decent response from others!

C

Caroline, the current bank charges waiver is until July 2009. The waiver is the link on my signature. As has been said before, the only way of claiming back bank charges and expecting either a payout or suspension of charges on your account is via the hardship route. If you do not think you are in financial hardship and that usually means having arrears then you may need to sit tight and wait. I have to say I have learnt something from your post re the bold thing, so thank you for posting in that manner