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Slow running PC

2

Comments

  • DCFC79
    DCFC79 Posts: 40,611 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Maybe ive missed it but do you have a firewall installed or doe norton cover that as well
  • gazza975526570
    gazza975526570 Posts: 3,275 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Updated HT log attd:

    When it rebooted a yeahoo toolbar was auto installed on Firfox as an add on - not sure if this means anything

    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 19:03:05, on 14/02/2009
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v7.00 (7.00.6000.16791)
    Boot mode: Normal

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
    C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
    C:\WINDOWS\system32\DVDRAMSV.exe
    C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
    C:\Program Files\Java\jre6\bin\jqs.exe
    C:\Program Files\Kontiki\KService.exe
    C:\Program Files\Norton Internet Security\Norton Internet Security\Engine\16.2.0.7\ccSvcHst.exe
    C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\wanmpsvc.exe
    C:\Program Files\Norton Internet Security\Norton Internet Security\Engine\16.2.0.7\ccSvcHst.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\system32\wuauclt.exe
    C:\Program Files\Toshiba\Windows Utilities\Hotkey.exe
    C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
    C:\WINDOWS\system32\igfxext.exe
    C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    C:\Program Files\Java\jre6\bin\jusched.exe
    C:\Program Files\TOSHIBA\TOSHIBA Zooming Utility\SmoothView.exe
    C:\Program Files\Real\RealPlayer\RealPlay.exe
    C:\Program Files\TOSHIBA\Touch and Launch\PadExe.exe
    C:\Program Files\TOSHIBA\ConfigFree\NDSTray.exe
    C:\WINDOWS\system32\igfxtray.exe
    C:\WINDOWS\system32\hkcmd.exe
    C:\Program Files\Common Files\AOL\1134386608\ee\AOLSoftware.exe
    C:\Program Files\TOSHIBA\ConfigFree\CFSServ.exe
    C:\WINDOWS\system32\BTModemProtection.exe
    C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
    C:\Program Files\QuickTime\QTTask.exe
    C:\Program Files\iTunes\iTunesHelper.exe
    C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\TOSHIBA\TOSCDSPD\toscdspd.exe
    C:\Program Files\Windows Live\Messenger\msnmsgr.exe
    C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
    C:\Program Files\iPod\bin\iPodService.exe
    C:\WINDOWS\system32\RAMASST.exe
    C:\Program Files\Microsoft Office\OFFICE11\ONENOTEM.EXE
    C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkCalRem.exe
    C:\Program Files\Mozilla Firefox\firefox.exe
    c:\program files\common files\aol\1134386608\ee\services\antiSpywareApp\ver2_0_12\AOLSP Scheduler.exe
    c:\program files\common files\aol\1134386608\ee\aolsoftware.exe
    C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.wabbadabba.com/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
    R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://search.aol.co.uk/web?isinit=true&query=%s
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
    O2 - BHO: Adobe PDF Reader Link Helper - !!06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
    O2 - BHO: (no name) - !!53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
    O2 - BHO: Symantec NCO BHO - !!602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Norton Internet Security\Norton Internet Security\Engine\16.2.0.7\coIEPlg.dll
    O2 - BHO: Symantec Intrusion Prevention - !!6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files\Norton Internet Security\Norton Internet Security\Engine\16.2.0.7\IPSBHO.DLL
    O2 - BHO: Search Helper - !!6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files\Microsoft\Search Enhancement Pack\Search Helper\SearchHelper.dll
    O2 - BHO: Java(tm) Plug-In SSV Helper - !!761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
    O2 - BHO: AOL Toolbar Launcher - !!7C554162-8CB7-45A4-B8F4-8EA1C75885F9} - C:\Program Files\AOL\AOL Toolbar 3.0\aoltb.dll
    O2 - BHO: Windows Live Sign-in Helper - !!9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.0.926.3450\swg.dll
    O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
    O2 - BHO: Windows Live Toolbar Helper - {E15A8DC0-8516-42A1-81EA-DC94EC1ACF10} - C:\Program Files\Windows Live\Toolbar\wltcore.dll
    O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
    O2 - BHO: EpsonToolBandKicker Class - {E99421FB-68DD-40F0-B4AC-B7027CAE2F1A} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
    O3 - Toolbar: EPSON Web-To-Page - {EE5D279F-081B-4404-994D-C6B60AAEBA6D} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
    O3 - Toolbar: AOL Toolbar - {DE9C389F-3316-41A7-809B-AA305ED9D922} - C:\Program Files\AOL\AOL Toolbar 3.0\aoltb.dll
    O3 - Toolbar: Norton Toolbar - !!7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Norton Internet Security\Norton Internet Security\Engine\16.2.0.7\coIEPlg.dll
    O3 - Toolbar: &Windows Live Toolbar - !!21FA44EF-376D-4D53-9B0F-8A89D3229068} - C:\Program Files\Windows Live\Toolbar\wltcore.dll
    O4 - HKLM\..\Run: [Toshiba Hotkey Utility] "C:\Program Files\Toshiba\Windows Utilities\Hotkey.exe" /lang en
    O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
    O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
    O4 - HKLM\..\Run: [SmoothView] C:\Program Files\TOSHIBA\TOSHIBA Zooming Utility\SmoothView.exe
    O4 - HKLM\..\Run: [REGSHAVE] C:\Program Files\REGSHAVE\REGSHAVE.EXE /AUTORUN
    O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
    O4 - HKLM\..\Run: [PadTouch] C:\Program Files\TOSHIBA\Touch and Launch\PadExe.exe
    O4 - HKLM\..\Run: [NDSTray.exe] NDSTray.exe
    O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
    O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
    O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1134386608\ee\AOLSoftware.exe
    O4 - HKLM\..\Run: [EPSON Stylus DX4800 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIADE.EXE /P26 "EPSON Stylus DX4800 Series" /O6 "USB001" /M "Stylus DX4800"
    O4 - HKLM\..\Run: [CFSServ.exe] CFSServ.exe -NoClient
    O4 - HKLM\..\Run: [BTModemProtection] BTModemProtection.lnk
    O4 - HKLM\..\Run: [AOLDialer] C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
    O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
    O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [TOSCDSPD] C:\Program Files\TOSHIBA\TOSCDSPD\toscdspd.exe
    O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\Windows Live\Messenger\msnmsgr.exe" /background
    O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
    O4 - Startup: Microsoft Office OneNote 2003 Quick Launch.lnk = C:\Program Files\Microsoft Office\OFFICE11\ONENOTEM.EXE
    O4 - Startup: wkcalrem.LNK = C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkCalRem.exe
    O4 - Global Startup: Additional Software CD.lnk = D:\setup.exe
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
    O4 - Global Startup: Mozilla Firefox
    O4 - Global Startup: RAMASST.lnk = C:\WINDOWS\system32\RAMASST.exe
    O8 - Extra context menu item: &AOL Toolbar Search - c:\program files\aol\aol toolbar 3.0\resources\en-US\local\search.html
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
    O8 - Extra context menu item: Open in new background tab - res://C:\Program Files\Windows Live Toolbar\Components\en-gb\msntabres.dll.mui/229?417b8a02cea046cf8875dcab95cd2dd5
    O8 - Extra context menu item: Open in new foreground tab - res://C:\Program Files\Windows Live Toolbar\Components\en-gb\msntabres.dll.mui/230?417b8a02cea046cf8875dcab95cd2dd5
    O9 - Extra button: AOL Toolbar - !!3369AF0D-62E9-4bda-8103-B4C75499B578} - C:\Program Files\AOL\AOL Toolbar 3.0\aoltb.dll
    O9 - Extra button: WH GBP Casino - !!37236812-C1A2-4529-A9CE-CFE04E3DF08A} - C:\Documents and Settings\Gary Prime\Desktop\WH GBP Casino.lnk (file missing)
    O9 - Extra 'Tools' menuitem: WH GBP Casino - !!37236812-C1A2-4529-A9CE-CFE04E3DF08A} - C:\Documents and Settings\Gary Prime\Desktop\WH GBP Casino.lnk (file missing)
    O9 - Extra button: Research - !!92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
    O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra button: WH GBP Casino - !!37236812-C1A2-4529-A9CE-CFE04E3DF08A} - http://www.williamhillcasino.com (file missing) (HKCU)
    O9 - Extra 'Tools' menuitem: WH GBP Casino - !!37236812-C1A2-4529-A9CE-CFE04E3DF08A} - http://www.williamhillcasino.com (file missing) (HKCU)
    O9 - Extra button: Playboy Casino GBP - {C8B54920-5DFB-11DB-B0DE-0800200C9A66} - http://www.playboycasino.com (file missing) (HKCU)
    O9 - Extra 'Tools' menuitem: Playboy Casino GBP - {C8B54920-5DFB-11DB-B0DE-0800200C9A66} - http://www.playboycasino.com (file missing) (HKCU)
    O16 - DPF: !!0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://www.pcpitstop.com/pcpitstop/PCPitStop.CAB
    O16 - DPF: !!1C11B948-582A-433F-A98D-A8C4D5CC64F2} (20-20 Technologies 3D Room Planner) - http://magnet.2020.net/virtualplanner/Core/Player/2020PlayerAX_Win32.cab
    O16 - DPF: !!2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedContent/vc/bin/AvSniff.cab
    O16 - DPF: !!406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://www1.snapfish.co.uk/SnapfishUKActivia.cab
    O16 - DPF: !!45A0A292-ECC6-4D8F-9EA9-A4BD411D24C1} (king.com) - http://www4.king.com/ctl/kingcomie.cab
    O16 - DPF: !!4A3CF76B-EC7A-405D-A67D-8DC6B52AB35B} - http://aolcc.aolsvc.aol.co.uk/computercheckup/qdiagcc.cab
    O16 - DPF: !!644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
    O16 - DPF: !!6A344D34-5231-452A-8A57-D064AC9B7862} (Symantec Download Manager) - https://webdl.symantec.com/activex/symdlmgr.cab
    O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMessengerSetupDownloader.cab
    O16 - DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} (McFreeScan Class) - http://download.mcafee.com/molbin/iss-loc/mcfscan/2,1,0,4729/mcfscan.cab
    O16 - DPF: {F7EDBBEA-1AD2-4EBF-AA07-D453CC29EE65} (Flash Casino Helper Object) - https://casinoclassic.microgaming.com/casinoclassic/FlashAX2.cab
    O18 - Protocol: symres - {AA1061FE-6C41-421F-9344-69640C9732AB} - C:\Program Files\Norton Internet Security\Norton Internet Security\Engine\16.2.0.7\coIEPlg.dll
    O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
    O23 - Service: AOL Connectivity Service (AOL ACS) - AOL LLC - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
    O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    O23 - Service: ConfigFree Service (CFSvcs) - TOSHIBA CORPORATION - C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
    O23 - Service: DVD-RAM_Service - Matsushita Electric Industrial Co., Ltd. - C:\WINDOWS\system32\DVDRAMSV.exe
    O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
    O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
    O23 - Service: KService - Kontiki Inc. - C:\Program Files\Kontiki\KService.exe
    O23 - Service: Norton Internet Security - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton Internet Security\Engine\16.2.0.7\ccSvcHst.exe
    O23 - Service: Symantec RemoteAssist - Symantec, Inc. - C:\Program Files\Common Files\Symantec Shared\Support Controls\ssrc.exe
    O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe

    --
    End of file - 14018 bytes
  • gazza975526570
    gazza975526570 Posts: 3,275 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    DCFC79 wrote: »
    Maybe ive missed it but do you have a firewall installed or doe norton cover that as well

    Norton does this as far as i know. Unfortunately i know very little!!! It shows as firewall on.
  • gazza975526570
    gazza975526570 Posts: 3,275 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    as a side note i meant to ask - never used ccleaner before - do i just click analyse - run ccleaner and just remove everything it finds as there seems to be a lot - 1525mb to be removed whic are mainly temp internet files?!?
  • DCFC79
    DCFC79 Posts: 40,611 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    gazza975526570 wrote: »
    as a side note i meant to ask - never used ccleaner before - do i just click analyse - run ccleaner and just remove everything it finds as there seems to be a lot - 1525mb to be removed whic are mainly temp internet files?!?

    yes you click analyse and it will find all the stuff to remove then you click run ccleaner
  • GunJack
    GunJack Posts: 11,756 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    looking at the new HJT log, you need to fix all those (mainly) casino entries which have file miising at the end of them...

    Also, use CCleaner's registry scanner to clean up the old registry entries - I suspect there will be many going on how much the cleaner got rid of....

    Update your java to the latest, then remove old ones via add/remove programs.......

    you also need to go to windows update and get service pack 3 and any other priority updates.....
    ......Gettin' There, Wherever There is......

    I have a dodgy "i" key, so ignore spelling errors due to "i" issues, ...I blame Apple :D
  • DCFC79
    DCFC79 Posts: 40,611 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    gazza did you pay for norton or was it free, personally id get rid of it, but its your choice,
  • gazza975526570
    gazza975526570 Posts: 3,275 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    GunJack wrote: »
    looking at the new HJT log, you need to fix all those (mainly) casino entries which have file miising at the end of them...

    Also, use CCleaner's registry scanner to clean up the old registry entries - I suspect there will be many going on how much the cleaner got rid of....

    Update your java to the latest, then remove old ones via add/remove programs.......

    you also need to go to windows update and get service pack 3 and any other priority updates.....

    Thanks - see under add/remove programmes there are lots of duplicated items getting on for largish items. ie java update 2, 3, 7 and 11 and for js2e runtime environment - with many updates - do you need to keep them all or just the most recent?!
  • DCFC79
    DCFC79 Posts: 40,611 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    gazza975526570 wrote: »
    Thanks - see under add/remove programmes there are lots of duplicated items getting on for largish items. ie java update 2, 3, 7 and 11 and for js2e runtime environment - with many updates - do you need to keep them all or just the most recent?!

    gunjack says yes remove the old ones
  • GunJack
    GunJack Posts: 11,756 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    yes, remove older versions of java...the latest version is also the most secure, older ones have vunerabilities :)
    ......Gettin' There, Wherever There is......

    I have a dodgy "i" key, so ignore spelling errors due to "i" issues, ...I blame Apple :D
This discussion has been closed.
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