Ryanair - Comments & Feedback Thread

pompeyrich

Plenty of 1p (total) flights from Bournemouth-Milan or Girona, out tues weds or thurs, back on the saturday

pcg2001

I am sure this has been asked before but I cannot find the answer anywhere. I wish to cancel a flight and would like to ask for a refund of the govenrment taxes. even if this means only getting very little back. However since I cannot find a link on their website, does it mean I would not be entitled to any refund at all. and if so why bother having this FAQ!!!???

Thanks in advance.

From http://www.ryanair.com/site/PT/faqs.php?sect=chg&quest=unusedflight#

Can I apply for a refund for my unused flight?

All Ryanair fares are fully changeable flight/dates/times/routes and names (up to 4 hours prior to original flight departure) however fares, fees or charges are non-refundable. Government taxes are the only portion of taxes, fees and charges which are refundable. Government tax refunds are subject to an administration fee of just £15, which is half BA's admin fee of £30 and significantly lower than BMI's £25 or Easyjet's £17.50. If the refund amount due to the customer is less than the applicable refund administration charge then no refund will be made. Government tax refund requests must be made within one month from the booked travel date.

fifeken

Yes you can get a refund of the taxes minus the admin fee so check exactly what tax you have paid (but remember to take out the charges which are sometimes lumped in with the tax) to work out what you are owed. You must apply to the address given on their website under the heading "For Refunds - Cancelled Flights" on this page:

http://www.ryanair.com/site/EN/faqs.php?sect=cnt&quest=custserv

mustbemoreorganised

Hi, my parents are due to go to dublin with ryanair this week with hand luggage only. In the past my dad has taken his breathing machine with him, it's the thing the doctor gives you for sleep apnea(sp). I don't know the exact dimensions, but if he won't get it into the handluggage with the clothes he needs as well. In the past he has taken it on many ryaniar flights in addition to his handluggage with no problems but in light on them clamping down on lap tops, handbags etc I am worried they might not let him take it on without charging him. I've looked on the website but can't see any reference to medical equipment. Does anyone have any recent experience of taking anything similar on a ryanair flight? thanks

Thanks to those who replied with advice. Just so you know they let my dad on no problem with his breathing machine so they do make exceptions for medical equipment.

Pollycat

mustbemoreorganised wrote: »

Thanks to those who replied with advice. Just so you know they let my dad on no problem with his breathing machine so they do make exceptions for medical equipment.

I'm pleased to hear that, thanks for letting us know.
I hope your Mum & Dad are having a great time in Dublin.

nico26

duplicated

geoff_s---r

I see 'Entropay' is not mentioned on this Ryanair thread, but appologies if already mentioned.

If you don't want to pay Ryanair's outrageous payment surcharge of £9.50 per person on every return flight & don't want to go to the trouble of tracking down the rare & exotic Electron Card. Get a Entropay virtual card (www.entropay.com)

Within 3 minutes I've just applied for my virtual card. Been issued with it. Transfered money to it from my debit card & used it to buy my flights. Ryanair treated it as an Electron card with no payment surcharge.

The only cost is the 5% that Entropay take off any money put onto the card

So my £10.01 ski weekend return flight* cost me £10.51. If I'd paid direct, using my debit card, Ryanair would have charged me £19.51.

Entropot's 5% charge means you save money if your Ryanair ticket costs less than £190 return, per person.

(The lack of a booking fee lets me ski longer if snow is nice by owning a reserve return seat on the next day. It costed 1/00th of a euro. I feared I'd be hit by minimum payment surcharges & currency exchange costs but Entrepot charged only 1p to my card)

Perhaps there's other pre-pay virtual cards that charge less than 5%?

It would be good if this tip could be included on Martin's Ryanair page.

For a general moan, this Electron loop-hole needs to be stopped. Other airlines have been forced to follow Ryanair's lead, otherwise their advertised prices would appear uncompetative. I see Air Aerlingus & Easyjet now run the Electron fiddle, allowing them to surcharge almost all their customers, while still producing banner adverts of unachievably low prices. If this cancer spreads to other industries, no advertised price will be reliable (only achievable if you own, say, a Bank of Peru Debit Card?)

(*In passing : Stanstead>Friedrichshafen ; 7am Sat 28 Mar > 21:40 Mon [or 2140 Tue!] 90 min drive to St Anton)

MrSmartprice

I can't see why you refer to an Electron card as 'rare and exotic'.

I have had one for ages, and it only gets used for Ryanair flights. It happens to be an Abbey one, but I know the easiest to get hold of is the Halifax one.

They are no big deal. I read the other day that over 25% of all Ryanair customers now book with Electron. You don't get stung for that 5% surcharge either - now that really is a scam.:rolleyes:

foster123

Ive booked 1p flights with ryanair using electron card brought four returns for the grand total of.......................................................................8p

cant complain at that

curlylox

Sorry if this has been answered - has anyone used a Post Office Moneycard to book with Ryanair? This card says Visa Electron on the front - you pre-load it with money and then spend it. I think it is mainly used for travel as you can get it in sterling/euros or dollars. It would be worth having one just to use for booking Ryanair flights!! (if it works)