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Ryanair - Comments & Feedback Thread

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  • Excuse me guys but it is NOT a non-event.

    Trust me, I travel with Ryanair very very often and they do not normally charge for duty free even if it is in addition to your 1 bag of carry on luggage.

    They had got slack recently and people had gone back to having a handbag in addition to their hand luggage bag.

    Anyway, they didn't have facilities to be making charges at the departure gate before and now it sounds like THEY WILL.

    You won't think it's a non-event when it happens to you or someone you know.

    And yes, it has always been the case in their Ts and Cs, but they have never applied it to duty free, even back when people were making you squeeze your handbag into your hand luggage. So please don't disrespect others who are trying to forewarn us by making it sound like old news.

    Be good sports. This is a place to share money saving ideas....... and not a place to stick up for airlines who have found another way to get more money out of us, and where they don't..... because we no longer buy duty free, the airports will suffer as that is where they make their revenue, especially the small regional airports all over Europe.
  • omelette451
    omelette451 Posts: 1,900 Forumite
    Balbadier wrote: »
    because we no longer buy duty free, the airports will suffer as that is where they make their revenue, especially the small regional airports all over Europe.

    Hahaha are you having a laugh? Most of the 'small regional airports' from which Ryanair operates have little more than a newsagent stall, if that. Many of them had few if any flights before Ryanair arrived, so their revenue comes almost exclusively from landing fees paid by Ryanair. Many are owned and staffed by local governments, who appreciate enormously the increased prosperity and employment Ryanair and its passengers bring to their communities. It's naff all to do with the odd pack of ciggies or bottle of Scotch, which in any case are entirely duty-paid with in the EU.
  • I'm trying to book a flights (one way) from Rimini to Stansted with Ryanair. The cost is 90 euros. However if I was to book it as part of a return ticket (Stansted - Rimini - Stansted), it's price is 40 euro (for that leg of the journey). It's almost worth me booking the Stansted to Rimini leg even though I don't need it.

    Now I thought budget airlines were fairly fixed in their pricing, but here it seems that they offer a discount for return tickets, or is it a premium for one leg journeys?

    Either way, if you're booking a one-way journey it might be worth checking how much the return ticket would cost as well.
  • phatbear
    phatbear Posts: 4,058 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    How quizzy,

    I've never experienced the scenario you mention in all my occasions of using ryanair.

    I could be wrong but all of my tickets have been priced on leg by leg basis, ie it makes no difference to the cost if I book one way or a return what dates were you looking at for the flights?
    Live each day like its your last because one day you'll be right
  • M4RKM
    M4RKM Posts: 5,132 Forumite
    1,000 Posts Combo Breaker
    hmm.. i always thought that ryan air sold single tickets, and you just bought 2 of them..

    odd!

    edit.. i've just tried, and the rimini - stanstead leg is the same price regardless if there is a return journey.. (random dates!)
  • pcg2001
    pcg2001 Posts: 1,406 Forumite
    Part of the Furniture Combo Breaker
    Balbadier wrote: »
    Excuse me guys but it is NOT a non-event.

    Trust me, I travel with Ryanair very very often and they do not normally charge for duty free even if it is in addition to your 1 bag of carry on luggage.

    They had got slack recently and people had gone back to having a handbag in addition to their hand luggage bag.

    Anyway, they didn't have facilities to be making charges at the departure gate before and now it sounds like THEY WILL.

    You won't think it's a non-event when it happens to you or someone you know.

    And yes, it has always been the case in their Ts and Cs, but they have never applied it to duty free, even back when people were making you squeeze your handbag into your hand luggage. So please don't disrespect others who are trying to forewarn us by making it sound like old news.

    Be good sports. This is a place to share money saving ideas....... and not a place to stick up for airlines who have found another way to get more money out of us, and where they don't..... because we no longer buy duty free, the airports will suffer as that is where they make their revenue, especially the small regional airports all over Europe.

    I really liked your post. Voice of reason!!

    I can confirm that I see people in front of me with their suitcases open trying to jam it all inside. And at Stansted the security guys ask to weigh the suitcases before letting you go to the xray machines. I have never seen what happens if the bag is overweight, so cannot offer any anedocte on that.

    Once inside, I have not seen problems with weight, but with the number of volumes and sometimes size. Up until last week there were no scales near the boarding gate, but this may change if they really wnat to enforce the policy.

    However, near the boarding gates in Stansted there is a ryanair information desk and there I saw some ladies arguing with the ryanair ladies and pointing at the bags and opening them to put stuff inside. I don't know if this was a passenger asking for information about something else and being " harrassed" by the ryanair ladies about the number of bags, or if they asked specifically about luggage restrictions and were in effect "asking for it" - you don't carry 3 bags, walk up to an info desk and ask if you can carry them aboard when the company has a 1 bag rule!!! Not sure, though.

    I often buy a few things in the airport and put them inside the hand suitase, however I know that by doing this I am going over the limit of 10 kgs (I have 10 kgs when going through security)- not the one bag limit. My only worry is that there will be scales near the boarding gates... then I would have to pay either £30 or throw the stuff away. as Balbadier said, that is not very Money saving. If someone spots a scale there, do let us know!!
  • Has anyone tried to bok Ryanair flights today. They seem to be upating the site to change £28.50 for just one piece of checked in baggage. I tried from Liverpool and East Midlands to Rome, last week it was £9.50 and I have checked a number of different dates. It is as if they are changing the site as I look.

    Apparently they announced increased charges last month, but don't seem to have announced a second wave and not to this extent! In the T&Cs, it still says one bag should cost £9.50. Does anyone know about this? Can they do this? Is there anything we can do?

    Any advice would be greatly appreciated.

    Thank you
    Jules
  • pcg2001
    pcg2001 Posts: 1,406 Forumite
    Part of the Furniture Combo Breaker
    juleshayz wrote: »
    Has anyone tried to bok Ryanair flights today. They seem to be upating the site to change £28.50 for just one piece of checked in baggage. I tried from Liverpool and East Midlands to Rome, last week it was £9.50 and I have checked a number of different dates. It is as if they are changing the site as I look.

    Apparently they announced increased charges last month, but don't seem to have announced a second wave and not to this extent! In the T&Cs, it still says one bag should cost £9.50. Does anyone know about this? Can they do this? Is there anything we can do?

    Any advice would be greatly appreciated.

    Thank you
    Jules

    Hi,

    as you mentioned I had a look at the T&c and it's still the same...
    http://www.ryanair.com/site/EN/faqs.php?sect=CHARGES

    But if you book a retunr flight you will need to pay £9.50 twice. On top of that you will need to check in at the airport which is £4.75 each way. This adds up to £28.50. So I don't think they changed their conditions...
  • Voyager2002
    Voyager2002 Posts: 16,245 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    Yes, they certainly can do this.

    Note that the 9.50 fee would be per bag, per sector, so if you are going and coming back you would be paying 19.00. A fifty per cent increase would bring this up to 28.50, which is not astonishing but still a pain.

    Is it possible that you somehow added an extra bag for one of your journeys? Or that the extra 9.50 is for card payment, insurance, or a surcharge for flying when the moon is full?

    My advice is to travel light, and spend some money buying things there rather than on baggage charges.
  • phatbear
    phatbear Posts: 4,058 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    markymoo wrote: »
    stanstead leg is the same price regardless if there is a return journey.. (random dates!)


    Stansted not stanstead!!!!

    HO HO HO!!!!!
    Live each day like its your last because one day you'll be right
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