PPI - how much will it cost to get the statements

Wilton142

Hi everyone,

I am trying to get the PPI back on my patners Natwest loan, paragon car loan and the HFC loan that he took out (not sure if he had PPI put on but its wot a try) but we dont have the agreements that he orginally signed. So i am sending the template letter to ask for the agreements but should i also include money? and how much?

I am also asking for a sumary of the charges from both our natwest credit cards, littlewoods and look again but again will they ask for money to produce the charges statement?

Any help would be great.

Thanks

marshallka

Are the loans still active or not? They have no obligation to send out CCA if there is no debt owing but you could ask for a SAR request (£10) and they should be included in this. What dates were the loans?

Martin has added a template letter for asking for your agreement and terms and conditions here

Sample Template Letter: </SPAN>Policy terms and conditions letter
Problems opening the letter?

There is also a template on the site for the SAR too.


http://www.moneysavingexpert.com/reclaim/ppi-loan-insurance

This might help too.

dreamer33

Wilton142 wrote: »

Hi everyone,

I am trying to get the PPI back on my patners Natwest loan, paragon car loan and the HFC loan that he took out (not sure if he had PPI put on but its wot a try) but we dont have the agreements that he orginally signed. So i am sending the template letter to ask for the agreements but should i also include money? and how much?

I am also asking for a sumary of the charges from both our natwest credit cards, littlewoods and look again but again will they ask for money to produce the charges statement?

Any help would be great.

Thanks

Hi Wilton

If you send the letter requesting a copy of the credit agreements, enclose £1 they should send this info to you, they have to retain info for a period of 6yrs. Remember to send everything Recorded Delivery.

When you receive the copy agreements, yes it may be worth sending away for the SAR at a cost of £10, if you find PPI has been added. The SAR letter is on this forum, search under SAR letter.

Good luck with this, please ask for anymore help, there is lots on here.

If you request copies of statements they can charge £10 per statement, so it may be better to pay £10 and use the SAR for this one, this way you should obtain all the info which should show charges too.

Remember any joint accounts you have or had must be signed by both account holders. Under the Data Protection Act they are not allowed to keep info from you.

marshallka

dreamer33 wrote: »

Hi Wilton

If you send the letter requesting a copy of the credit agreements, enclose £1 they should send this info to you, they have to retain info for a period of 6yrs. Remember to send everything Recorded Delivery.

This statement would only be true if the loans are still active from what I am aware. (correct me if I wrong dreamer33)

An example of whic is below for a regulated fixed sum agreement

77.—(1) The creditor under a regulated agreement for fixed sum credit, within the
prescribed period after receiving a request in writing to that effect from the debtor and
payment of a fee of 15 new pence, shall give the debtor a copy of the executed
agreement (if any) and of any other document referred to in it, together with a
statement signed by or on behalf of the creditor showing, according to the information
to which it is practicable for him to refer,—
(a) the total sum paid under the agreement by the debtor;
(b) the total sum which has become payable under the agreement by the debtor but
remains unpaid, and the various amounts comprised in that total sum, with the
date when each became due: and
(c) the total sum which is to became payable under the agreement by the debtor,
and the various amounts comprised in that total sum, with the date, or mode of
determining the date, when each becomes due.
(2) If the creditor possesses insufficient information to enable him to ascertain the
amounts and dates mentioned in subsection (l)(c), he shall be taken to comply with
that paragraph if his statement under subsection (1) gives the basis on which, under
the regulated agreement, they would fall to be ascertained.
(3) Subsection (1) does not apply to—
(a) an agreement under which no sum is, or will or may become, payable by the
debtor, or
(b) a request made less than one month after a previous request under that

subsection relating to the same agreement was complied with.

The only way if there no debt owing on a loan to get a copy of the agreement is a SAR.

Wilton142

What is a SAR? Two of the loans are still active so i will enclose a £1 cheque and send the first letter asking for the credit agreement. But the other loan finished a year ago and was a five year loan so they will still have the details but i am unsure what i am asking for? Thanks all for your help

Wilton142

Do i need to send a £1 cheque for the credit cards and store cards as well?

di3004

Wilton142 wrote: »

What is a SAR? Two of the loans are still active so i will enclose a £1 cheque and send the first letter asking for the credit agreement. But the other loan finished a year ago and was a five year loan so they will still have the details but i am unsure what i am asking for? Thanks all for your help

Hi there
Ig you go back to clicking on Reclaiming PPI, you will come across a thread called SAR this is a Subject access request, where they have 40 days to comply, there is a charge for £10 cheque or postal order payment.

They must or should provide everything they have on you on your Account(s), post by recorded delivery then check the delivery out on track and trace, you will find on the royal mail website for personal customers.

You SAR template if the first post on that mentioned thread with details.

You can still sent a £1 cheque or postal order payment where they will send you your agreement, as you cannot always bank on receiving this in a SAR.

An SAR is an option.

Good luck.;)

di3004

Wilton142 wrote: »

Do i need to send a £1 cheque for the credit cards and store cards as well?

If you've not got any paperwork for this any longer to my knowledge its £1 for each request, I am sure someone will confirm otherwise.;)

Wilton142

Thank you for the information i have the SAR leter now but i think i'm going to try the first letter and enclose a £1 cheque as i don't have any information (not even the account number) and try that.

marshallka

di3004 wrote: »

If you've not got any paperwork for this any longer to my knowledge its £1 for each request, I am sure someone will confirm otherwise.;)

Di, I just wondered if you know how you would "force" a company to comply with a CCA request using the £1 as in the CCA 1974 if the debt is paid. I thought they did not have to comply. I wondered if anyone could post up or yourself of how this is over ruled? It would be nice to let others know on here. Is there another law that you can use.
(3) Subsection (1) does not apply to—
(a) an agreement under which no sum is, or will or may become, payable by the
debtor

ALso is it STILL a criminal offence if they do not comply after 12 days if there is a debt owing??

I read somewhere it wasn't - need this confirming..

di3004

marshallka wrote: »

Di, I just wondered if you know how you would "force" a company to comply with a CCA request using the £1 as in the CCA 1974 if the debt is paid. I thought they did not have to comply. I wondered if anyone could post up or yourself of how this is over ruled? It would be nice to let others know on here. Is there another law that you can use.
(3) Subsection (1) does not apply to—
(a) an agreement under which no sum is, or will or may become, payable by the
debtor

I am hoping someone can confirm this as well, I am really not sure to be honest.
Hopefully someone could clarify this soon, fingers crossed, as it will be good to know.;)