Buyer says they have sent PayPal payment ...

angelcake

hi,

Does sound dogdey to me!! either that or they don't know what they are doing! I would send them an email explaining step by step how to pay by paypal (real patronising!), and say that perhaps they could send a cheque as it obviously isn't working!

I suppose because the 2 other feedback are ages ago you can't see what the purchases are?!

Chris369

soolin wrote:

There is no action you can take until day 7, so I would leave it for now. It is way too early to even be thinking of a neg yet.

Leave it until day 7 then start the NPB process, if he hasn't responded before then that will get his attention.

Soo

I see Im still a noob at ebay y'see.

He got back to me now, said he is sorry and will look into it straight away.

I suppose because the 2 other feedback are ages ago you can't see what the purchases are?!

Nope

Chris369

Turns out its because he has to enroll in Expanded Use for his card so he cant send me the money until that is done. Instead he is going to send me a cheque which is better in my opinion - no fees

darktrader

If YOUR PayPal account dose not show the money paid in you have NOT been paid.

Loopy_Lobes

Result! I'm always more than happy when a buyer decides to send a cheque rather than pay by paypal. If I could manage without paypal at all I would but buyers want to use it so sadly us sellers are stuck with it.

Loopy x