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Unable to connect Wirelessly

2»

Comments

  • viktory
    viktory Posts: 7,635 Forumite
    Right, I am home and connected via the wired connection. I have run a config thing and below is the log. Means nothing to me but there might be a knight in shining armour that can help...

    Machine information

    Vendor:TOSHIBA
    Machine Name:Satellite A210
    Version:PSAELE-00U00UEN
    CPU Maker:AuthenticAMD
    CPU Name:AMD Turion(tm) 64 X2 Mobile Technology TL-56
    CPU Clock:1800
    CPU Base Clock:200
    OS:Microsoft® Windows Vista™ Home Premium
    OS Build:6001
    OS SP:Service Pack 1
    Ram:2094404



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    IP information

    ipconfig /all

    Windows IP Configuration

    Host Name . . . . . . . . . . . . : Vicky-PC
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Hybrid
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No

    Wireless LAN adapter Wireless Network Connection:

    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Atheros AR5007EG Wireless Network Adapter
    Physical Address. . . . . . . . . : 00-1B-9E-49-99-D9
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    Link-local IPv6 Address . . . . . : fe80::bcb4:e190:e6c8:3d9d%10(Preferred)
    Autoconfiguration IPv4 Address. . : 169.254.61.157(Preferred)
    Subnet Mask . . . . . . . . . . . : 255.255.0.0
    Default Gateway . . . . . . . . . :
    DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
    fec0:0:0:ffff::2%1
    fec0:0:0:ffff::3%1
    NetBIOS over Tcpip. . . . . . . . : Enabled

    Ethernet adapter Local Area Connection:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Realtek RTL8101 Family PCI-E Fast Ethernet NIC (NDIS 6.0)
    Physical Address. . . . . . . . . : 00-1B-38-3F-12-4F
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Local Area Connection* 6:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
    Physical Address. . . . . . . . . : 02-00-54-55-4E-01
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Local Area Connection* 7:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft ISATAP Adapter
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Local Area Connection* 9:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes


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    Route information

    route print
    ===========================================================================
    Interface List
    10 ...00 1b 9e 49 99 d9 ...... Atheros AR5007EG Wireless Network Adapter
    9 ...00 1b 38 3f 12 4f ...... Realtek RTL8101 Family PCI-E Fast Ethernet NIC (NDIS 6.0)
    1 ........................... Software Loopback Interface 1
    8 ...02 00 54 55 4e 01 ...... Teredo Tunneling Pseudo-Interface
    19 ...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
    18 ...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #2
    ===========================================================================

    IPv4 Route Table
    ===========================================================================
    Active Routes:
    Network Destination Netmask Gateway Interface Metric
    127.0.0.0 255.0.0.0 On-link 127.0.0.1 306
    127.0.0.1 255.255.255.255 On-link 127.0.0.1 306
    127.255.255.255 255.255.255.255 On-link 127.0.0.1 306
    169.254.0.0 255.255.0.0 On-link 169.254.61.157 281
    169.254.61.157 255.255.255.255 On-link 169.254.61.157 281
    169.254.255.255 255.255.255.255 On-link 169.254.61.157 281
    224.0.0.0 240.0.0.0 On-link 127.0.0.1 306
    224.0.0.0 240.0.0.0 On-link 169.254.61.157 281
    255.255.255.255 255.255.255.255 On-link 127.0.0.1 306
    255.255.255.255 255.255.255.255 On-link 169.254.61.157 281
    ===========================================================================
    Persistent Routes:
    None

    IPv6 Route Table
    ===========================================================================
    Active Routes:
    If Metric Network Destination Gateway
    1 306 ::1/128 On-link
    10 281 fe80::/64 On-link
    10 281 fe80::bcb4:e190:e6c8:3d9d/128
    On-link
    1 306 ff00::/8 On-link
    10 281 ff00::/8 On-link
    ===========================================================================
    Persistent Routes:
    None


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    Protocol information

    Protocol Bind Information


    SSTP based VPN

    Microsoft TCP/IP version 6 - Tunnels
    isatap.{A301DFEA-084E-4B60-A51B-69DDB0D00DE1}
    isatap.!!0FB9FD7A-D6BA-4B65-8DF6-8FC754E4673F}
    Teredo Tunneling Pseudo-Interface

    Internet Protocol (TCP/IP) - Tunnels

    Microsoft NetbiosSmb
    Internet Protocol Version 4 (TCP/IPv4)
    Atheros AR5007EG Wireless Network Adapter
    Internet Protocol Version 4 (TCP/IPv4)
    Realtek RTL8101 Family PCI-E Fast Ethernet NIC (NDIS 6.0)
    Internet Protocol Version 6 (TCP/IPv6)
    isatap.{A301DFEA-084E-4B60-A51B-69DDB0D00DE1}
    Internet Protocol Version 6 (TCP/IPv6)
    isatap.!!0FB9FD7A-D6BA-4B65-8DF6-8FC754E4673F}
    Internet Protocol Version 6 (TCP/IPv6)
    Teredo Tunneling Pseudo-Interface
    Internet Protocol Version 6 (TCP/IPv6)
    Atheros AR5007EG Wireless Network Adapter
    Internet Protocol Version 6 (TCP/IPv6)
    Realtek RTL8101 Family PCI-E Fast Ethernet NIC (NDIS 6.0)

    Remote Access IP ARP Driver
    WAN Miniport (IP)

    Message-oriented TCP/IP Protocol (SMB session)

    WINS Client(TCP/IP) Protocol
    Internet Protocol Version 4 (TCP/IPv4)
    Atheros AR5007EG Wireless Network Adapter
    Internet Protocol Version 4 (TCP/IPv4)
    Realtek RTL8101 Family PCI-E Fast Ethernet NIC (NDIS 6.0)
    Internet Protocol Version 6 (TCP/IPv6)
    isatap.{A301DFEA-084E-4B60-A51B-69DDB0D00DE1}
    Internet Protocol Version 6 (TCP/IPv6)
    isatap.!!0FB9FD7A-D6BA-4B65-8DF6-8FC754E4673F}
    Internet Protocol Version 6 (TCP/IPv6)
    Teredo Tunneling Pseudo-Interface
    Internet Protocol Version 6 (TCP/IPv6)
    Atheros AR5007EG Wireless Network Adapter
    Internet Protocol Version 6 (TCP/IPv6)
    Realtek RTL8101 Family PCI-E Fast Ethernet NIC (NDIS 6.0)

    Internet Protocol Version 6 (TCP/IPv6)
    isatap.{A301DFEA-084E-4B60-A51B-69DDB0D00DE1}
    isatap.!!0FB9FD7A-D6BA-4B65-8DF6-8FC754E4673F}
    Teredo Tunneling Pseudo-Interface
    Atheros AR5007EG Wireless Network Adapter
    Realtek RTL8101 Family PCI-E Fast Ethernet NIC (NDIS 6.0)

    Internet Protocol Version 4 (TCP/IPv4)
    Atheros AR5007EG Wireless Network Adapter
    Realtek RTL8101 Family PCI-E Fast Ethernet NIC (NDIS 6.0)

    Remote Access IPv6 ARP Driver
    WAN Miniport (IPv6)

    Point to Point Protocol Over Ethernet
    Atheros AR5007EG Wireless Network Adapter
    Realtek RTL8101 Family PCI-E Fast Ethernet NIC (NDIS 6.0)

    Point to Point Tunneling Protocol

    Layer 2 Tunneling Protocol

    Remote Access NDIS WAN Driver
    WAN Miniport (SSTP)
    RAS Async Adapter
    WAN Miniport (PPPOE)
    WAN Miniport (PPTP)
    WAN Miniport (L2TP)

    Link-Layer Topology Discovery Mapper I/O Driver
    Atheros AR5007EG Wireless Network Adapter
    Realtek RTL8101 Family PCI-E Fast Ethernet NIC (NDIS 6.0)

    Link-Layer Topology Discovery Responder
    Atheros AR5007EG Wireless Network Adapter
    Realtek RTL8101 Family PCI-E Fast Ethernet NIC (NDIS 6.0)

    NDIS Usermode I/O Protocol
    Atheros AR5007EG Wireless Network Adapter
    Realtek RTL8101 Family PCI-E Fast Ethernet NIC (NDIS 6.0)

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    Network Device information

    Realtek RTL8101 Family PCI-E Fast Ethernet NIC (NDIS 6.0)
    Device ID : PCI\VEN_10EC&DEV_8136&SUBSYS_FF001179&REV_01\10EC813600
    Status : Enable
    Driver Vender : Realtek
    Driver Version : 6.189.1213.2006
    Driver Date : 12-13-2006

    Atheros AR5007EG Wireless Network Adapter
    Device ID : PCI\VEN_168C&DEV_001C&SUBSYS_7128144F&REV_01\4&18C1CB33&0&0038
    Status : Enable
    Driver Vender : Atheros Communications Inc.
    Driver Version : 7.2.0.164
    Driver Date : 2-28-2007

    Bluetooth
    Device ID : ACPI\TOS6205\5&1BED3EBC&0
    Status : Disable
    Bluetooth Version : v5.10.06(T)


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    Wireless Comunication Switch and Wireless HotKey status

    Wireless Communication Switch : On
    Wireless Hotkey (Fn + F8)
    Wireless LAN : On



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    Diagnostics results

    Ping Option : Off



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    ConfigFree Version


    ConfigFree(TM) 7.00.29
    Database 3.00.02



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    Network Diagnostics


    Possible cause 1:
    Network cable issue : Network is not connected. (c-13)
    Possible solutions 1:
    Check your communication cable to be sure it is connected properly to the required communication device. Make sure that you are using the correct network cable.(a-17)

    Possible cause 2:
    Router, Gateway, Network HUB issue : Network is not connected. (c-14)
    Possible solutions 1:
    Check your devices (Wireless Access Point, Router, Gateway, Network HUB, or Broadband Modem) to make sure they are powered on and that they are connected properly.(a-22)

    Possible cause 3:
    IP address was not set properly (c-19)
    Possible solutions 1:
    Press [Apply] button to refresh the device.(a-23)
    Possible solutions 2:
    Check with your network provider or your Router/Gateway device, to make sure the DHCP server is working properly. (a-24)
    Possible solutions 3:
    Check communication device for Bridged settings as you may need to disable the Bridge or reconfigure.(a-15)
    Possible solutions 4:
    Check the settings for your wireless communication network to be sure that the same network name (SSID) and network key (WEP) are used for the Access Point and the wireless PC or devices. These settings are case sensitive.(a-14)
    Possible solutions 5:
    Make sure that MAC address filtering of the Access Point is set properly.(a-37)
    Possible solutions 6:
    Restart the Access Point or Router.(a-19)


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    NB Have tried re-setting the router. Didn't work.
  • viktory
    viktory Posts: 7,635 Forumite
    Shameless bump.

    *Barges to the head of the queue*
  • DatabaseError
    DatabaseError Posts: 4,161 Forumite
    is SSID broadcasting of the router turned ON?
    Utinam logica falsa tuam philosophiam totam suffodiant.
  • freezspirit
    freezspirit Posts: 994 Forumite
    Part of the Furniture Combo Breaker
    I know you said you reinstalled the router but did you also reinstall your wireless adaptor (usb or card). Or check to see if the drivers were upto date, its just I use linksys router and adaptor and had a similar problem where the lights were on the router but the pc was not picking up the connection. It was the usb adaptor which I just reinstalled and made sure I had only one showing (I deleted/uninstalled other usb adaptors/other internet connections that showed up on the pc)then it worked.

    It might be worthwhile checking the Netgear website to get specific information on drivers and support for your products http://www.netgear.co.uk/product_support.php
  • tattoed_bum
    tattoed_bum Posts: 1,189 Forumite
    this may sound really stupid as i dont know much about computers but i had a similar problem with my laptop .
    and all i did was take out the battery ,then put it back in and repressed the wireless button and it found the network ,i did have to put the code back in and up it fired .

    i know it may not be as simple as that but it worked for me lol
  • DatabaseError
    DatabaseError Posts: 4,161 Forumite
    tattoed bum, reading the log, yes the switch is on, the nic is recognised, but Vicky's machine cannot see the router.
    Without having physical access to either lappy or router, it still looks like a router issue, either wireless turned off, of ssid not being broadcast
    Utinam logica falsa tuam philosophiam totam suffodiant.
  • viktory
    viktory Posts: 7,635 Forumite
    Thanks for the help so far. I'll look into the SSID thing tomorrow - I'll be back :-)
This discussion has been closed.
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