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Boiler emissions dirty white not clean white?

We had a new boiler a few months ago and it is fitted (we are told by the Corgi installer) in accordance with the manufacturers instructions and all known regulations.

However our next door neighbour has said the fumes coming from the boiler when it starts in the morning should be a clean white like several other boilers inthe area but ours is emitting a dirtier coloured white. He is not happy with the smell and potential for toxic fumes anywhere near his house.

Do all boilers emit the same coloured fumes or do they differ in colour?
A retired senior partner, in own agency, with 40 years experience in property sales & new build. In latter part of career specialising in commercial - mostly business sales.
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Comments

  • Alias_Omega
    Alias_Omega Posts: 7,916 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Have someone service / check the boiler, and be with it..

    Unsure how much this will cost..
  • chickmug
    chickmug Posts: 3,279 Forumite
    Have someone service / check the boiler, and be with it..

    Unsure how much this will cost..

    Yes was thinking of offering to pay neighbours plumber but still thinking on that???
    A retired senior partner, in own agency, with 40 years experience in property sales & new build. In latter part of career specialising in commercial - mostly business sales.
  • basmic
    basmic Posts: 1,043 Forumite
    Personally I'd tell the neighbour to do one. He is the one with the complaint, not you. If he wants the 'problem' rectifying, then suggest that he foot any incurring bills.
    Everybody is equal; However some are more equal than others.
  • chickmug
    chickmug Posts: 3,279 Forumite
    basmic wrote: »
    Personally I'd tell the neighbour to do one. He is the one with the complaint, not you. If he wants the 'problem' rectifying, then suggest that he foot any incurring bills.

    Mmm -- see your point but toxic fumes can kill and have no wish to be sent to prison for his death. So feel I need to show interest.
    A retired senior partner, in own agency, with 40 years experience in property sales & new build. In latter part of career specialising in commercial - mostly business sales.
  • basmic
    basmic Posts: 1,043 Forumite
    Are the fumes inside or outside?

    If outside, then I fail to see how he'd become toxicly fumigated outside.
    Everybody is equal; However some are more equal than others.
  • Alias_Omega
    Alias_Omega Posts: 7,916 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    by the sound of things, you probably dont have an annual check of the boiler, so maybe its worth getting done for the cost of it, and will keep them off your cash..

    it starts here, but where else would it move too.
  • chickmug
    chickmug Posts: 3,279 Forumite
    basmic wrote: »
    Are the fumes inside or outside?

    If outside, then I fail to see how he'd become toxicly fumigated outside.

    His house is attached to ours and the flue terminal is about 4 feet from his kitchen window. He says the fumes can blow in. "Toxicly Fumigated" sounds good it may keep him quiet.:D
    A retired senior partner, in own agency, with 40 years experience in property sales & new build. In latter part of career specialising in commercial - mostly business sales.
  • MX5huggy
    MX5huggy Posts: 7,168 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    by the sound of things, you probably dont have an annual check of the boiler, so maybe its worth getting done for the cost of it, and will keep them off your cash..

    it starts here, but where else would it move too.

    The boiler is only a few months old so no checks required.

    Either call the boiler manufactures help line to get advice or the RGI that fitted it, anything wrong should be covered by the warranty.
  • chickmug
    chickmug Posts: 3,279 Forumite
    MX5huggy wrote: »
    The boiler is only a few months old so no checks required.

    Either call the boiler manufactures help line to get advice or the RGI that fitted it, anything wrong should be covered by the warranty.

    I will call the installer but like to be well informed.
    Just read the manuals that came with the boiler and wondering if there is any adjustment in the boiler that would result in a more discoloured emissions.
    A retired senior partner, in own agency, with 40 years experience in property sales & new build. In latter part of career specialising in commercial - mostly business sales.
  • Hi,

    As it is a new boiler I assume it must be a condensing boiler. I also assume from your description it is wall mounted

    The exhaust plume should be "white" just like a plume of steam. You have described what the neighbour sees but how does it look to you?

    Modern gas boilers have a lot of inbuilt controls, sensors, variable speed fans etc and should give very good and complete combustion of the gas. A dirty plume indicates incomplete combustion of the gas hence increased carbon monoxide and possible carbon. Nothing that you can or should adjust!

    Just one thought! No chance that the condensate drain could have frozen up in this cold weather? If it runs outside this is a possibility if it doesn't have the proper slope and insulation. This can cause the main heat exchanger to partially flood espeacially on startup which may cause combustion problems.

    (The condensate drain is normally a white plastic pipe from the boiler)

    As suggested in the previous posts get the installer back to check it as it must still be under warranty

    Hopefully one of the CORGI experts can voice an opinion
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