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Dyson hose help please

Hi all

I have a deadly Dyson, the bane of DH's life especially when the belt breaks....:mad: Now however I have a new problem, there is no suction to the hose so I can't vac the stairs & haven't been able to for some time :eek: I have to use a rubber brush thingy to get the hairs off (we have 4 long-haired animals) but of course it doesn't clean the bits off. I've tried the usual & there doesn't seem to be any obstruction in the pipe, just no suction!!

Any ideas please peeps? Would fitting a new hose help or does the problem lie elsewhere do you think? Any help gratefully received. BTW it picks up OK in normal mode...it's an old DC04 ..
New start JAN15 - NOT BUYING IT 2015 :eek:. Long haul DFW #145 : 2011 DEBTBUSTING : £5500 OD GONE, £2000 OD - GONE £93,610.30 cc & loan debt - GONE 27.6.14 FINALLY DEBT & MORTGAGE FREE :happyhear
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Comments

  • savemoney
    savemoney Posts: 18,125 Forumite
    Part of the Furniture 10,000 Posts
    Have you cleaned the filter out? I believe there is one on the DC04 if its like my old dc02 under the where it collects dust

    Found this video

    http://uk.youtube.com/watch?v=PGLCJDXvqwY
  • denton6
    denton6 Posts: 566 Forumite
    Part of the Furniture Combo Breaker
    Hi it's a while since i had a dyson, but have you checked the filters on it i had the ones you needed to replace,also any blockage in the pipe.Cant even remember which model mine was but there was abit on the top that had a little cover over it that used to block every now and again.Hope you get it sorted soon ,nothing worse than a hoover that wont pick up.If this doesnt help dyson have a website that tells you about problems and how to fix them good luck
    wendy x
  • lynnemcf
    lynnemcf Posts: 1,233 Forumite
    I phoned Dyson, and they went thru step-by-step to solve the problem. There seems to be no "expiry date" to the helpline, I bought mine in 1996
  • niksyg
    niksyg Posts: 678 Forumite
    Hi,
    I recently had a similar issue, NO suction at all. I thought I had checked everything, darn well nearly too the whole thing apart, cleaned the filters, checked the hose, everything you're meant to do....

    Ended up taking it to a local repairs place who found a massive blockage in the pipe (god knows how I didn't see it!) and I ended up paying £17....but at least it got serviced while it was there so not all bad as it was second hand anyway. Now, seems like I've got a brand new Dyson it's so good!

    So...make sure there are no blockages, I know it sounds stupid but I could've sworn mine didn't have any but I was wrong - you should've seen the size of the thing they pulled out!!

    Hope that helps!
    Clearing debt to save for a simple wedding.
    Starting 2016 With debt of £7700
  • Sirbendy
    Sirbendy Posts: 537 Forumite
    500 Posts
    I've just been given a DC07 by my brother who hates it...he's mullered the hose. Looks to be about 11 quid though. I gave it the same "service" I give to mums DC07 and my Dyson "stowaway" - pre and post filters out, washed and dried, air comressor to shift any dust, removeable pipes washed and dried, and the cyclone itself flushed repeatedly with a hosepipe until it runs clear...

    Can't believe the amount of crud that builds up inside the cyclone body itself! I've also got an original DC01 knocking about..I think it's in the loft. Good kit.
  • Check the hose for a split... after time they tear. You can buy new hoses but are quite costly. I gave up with Dyson and got a Henry for that very reason
  • Alias_Omega
    Alias_Omega Posts: 7,916 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Just brake it down to bits from the top working down, cleaning / checking each part as you re-assemble
  • Mine had just done that too..... I didn't think there was anything in the pipe, but there was another section at the bottom which unclipped and there was some fluff in there, I also cleaned out the filter as well and that was full of hair!

    Good luck xx
    ** Getting back in the swing of saving again.... **

    :T :T :T :T :T
    Trying to find the best deals to save as much as we can..........
  • richardc1983
    richardc1983 Posts: 2,163 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    dYSONS = Poor quality and rubbish suction!

    HENRYS = Mines 17 yrs old and still going strong!
    If you found my post helpful, please remember to press the THANKS button! --->
  • System
    System Posts: 178,376 Community Admin
    10,000 Posts Photogenic Name Dropper
    dYSONS = Poor quality and rubbish suction!

    HENRYS = Mines 17 yrs old and still going strong!


    what a load of cr*p !
    we had a henry and it was terrible so i bought a dyson hovered with henry then straight after used the dyson and the amount of dust etc it picked up was incredible . as an asthmatic i would never use any other make .
    This is a system account and does not represent a real person. To contact the Forum Team email forumteam@moneysavingexpert.com
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