PPI Reclaiming Discussion part 4

gadjet

di3004 wrote: »

Hi Phil

They have kept in touch at regular intervals as it seems so that is a good sign, if you want to grin and bear this for a little longer and hopefully they will have resolved this for you in your favour.

However, if it goes on too long, for example if you hear nothing by another fortnight, chase them up and tell them they have had ample time to deal with the complaint and if you do not hear by 7 days you will take your complaint to the ombudsman.

As you know anyway its 8 full weeks they have, but as they have kept in touch regularly, hopefully this is a good sign, fingers crossed.;)

d3004,
Thanks for the prompt reply, I'll give them another couple of weeks.

Rachel,
How about that, nearly identical post!

rachel2002

gadjet wrote: »

d3004,
Thanks for the prompt reply, I'll give them another couple of weeks.

Rachel,
How about that, nearly identical post!

Hey Gadget,

Yes exactly the same post. i will wait another two weeks too.
Thanks for the replies much appreciated.

Rachel

masmit

stereo_mike wrote: »

Pre-and post has nothing to do with the consumer credit act on people that are trying to get out of paying loans, but it does have with regards to payment protection insurance which is what this thread is about!!
payment protection sold has a lot a lot to do with the consumer credit agreement, secret comissions are one + a lot more. if the banks have not kept to the agreement why should the customer.

I am not a bank clerk and have never worked for a bank. I have dealt with complaints for a number of years and due to dealing with Solicitors etc I have gained a mountain of knowledge about legal processes and the regulator processes of complaint handling, and enjoy reading the incorrect information that is put on this site from time to time.
Obviously not enough info because the consumer action group forums have more legal knowledge than this site & would chew you up in one reply.

This is what consumer groups like you to think. For example you will notice on this site that on the successes and failure boards nobody details their failures. There should be loads but people never report them, I could easily list a few hundred PPI reclaiming complaints that have failed, from joe public, ambulance chasers, and Solicitors.
like i said out of court settlements, if the FOS has a 90% or more success rate it says it all.

If your Solicitor is as good as they have made themselves out to be then they should be able to provide you with details of success rates with regards to these types of claims.
I have all the details there open to everybody on CAG WITH LEGAL ADVICE.

I just hope you don't get stiched up when they ask you to pay thousands of pounds for an after the event insurance policy, and then the lender comes after you for more money

No not worried i know i have been screwed over, so doe's the lender, because they did not turn up in court for the reposession they were after, & this was before i had legal advice.
Also the solicitor's are funded for loss, but not too worry they claim costs off the lender.

All i can say is lucky for you there's going to be plenty of work for a while, but its a good job your not on no win no fee:eek:

masmit

masmit wrote: »

No not worried i know i have been screwed over, so doe's the lender, because they did not turn up in court for the reposession they were after, & this was before i had legal advice.
Also the solicitor's are funded for loss, but not too worry they claim costs off the lender.

All i can say is lucky for you there's going to be plenty of work for a while, but its a good job your not on no win no fee:eek:

could somebody put up sterio pr!!k's previous posts please.
this is the enemy:mad::mad::mad:

taylor72

Turboman wrote: »

Assuming £50 per month is just the PPI element of the monthly payment and you paid from 1/5/2004 for 60 payments

• Refund Payments = £3,000
• 8% interest up to 30/5/2009 = £632

wow thanks for this - I thought it would be about £200 - so going on your figures (we made first payment in may 04 and have made 60 payments) I could get back a cheque for 3000 plus 632 interest plus the promised 200 compensation :beer:

taylor72

I don't know if this is any help to anyone - but if anyone there is in "limbo" with fos - i.e the fos have initially agreed and are awaiting a response from the bank, and its been a bit of a while - i.e over the time limit initially given by fos (2 weeks for me), I suggest phoning the fos at least nce a week - it could be complete coincidence but once I started calling regularly I got settlement agreed really quickly - also, according to conversation with fos today regarding another case I am chasing with Lloyds, apparently Lloyds are bulk settling hundreds of claims a day on a "goodwill basis" - so fingers crossed for everyone and call and get noticed -it can't do any harm

babyj9

tiggrae wrote: »

Hi it would be Hartwell you pursued as they 'sold' the policy to you, however, as the policy was sold in 2001, that's 8 years ago and the Statute of Limitations Act 1980 limits the claim of a 'debt' to 6 years. As Hartwell weren't covered by the Financial Services Authority you couldn't take your claim to the Financial Ombudsman, but you could start proceedings in the County Court. If you do you unfortunately run the risk of Hartwell applying to have the claim struck out as being 'time barred' and as such you run the risk of losing the claim and having to pay the defendants costs - which won't be insubstantial !!!

Thanks for that. I was just wondering if anybody has had success in claiming for a loan that was taken out in 2001? Does the start date apply and not the fact that it was completed in 2006? In addition I wasn't aware that I was paying ppi on the loan until 4 years in when I lost my job and fell behind on payments. It was the call centre girl who told me I should try claiming on my insurance, which I did but was rejected - and yet they still continued to charge me ppi whilst I was unemployed!
Who would have governed Hartwell Finance back in 2001 if it was not the FOS or FLA does anyone know?

stereo_mike

marshallka wrote: »

I would imagine that experts in Consumer credit solicitors etc would actually know things. Is that not what they trained and became "experts" in.

And can I ask why you have "never" upheld a case from one of "these". Surely its unfair to judge someone that has used a claims firm just because they have. People use them who have little time to make the complaints and handle them themselves.

Some of them know what they are talking about, but its very few and far between, the problem with all ambulance chasers and Solicitors is they like to just send standard letters with no thought involved. A well constructed complaint letter (which is what people are giving up over 25% of their compensation for) is what these company's should be providing, but very rarely do, I think I have received one well constructed letter in the whole time I have dealt with complaitn letters. This sector needs to be much more heavily regulated.

I don't uphold the complaints because we have this thing called signed paperwork from the client which can defend every single standard letter that these company's send, also there is this thing called time barring, which these company's also don't understand, and as I have previously stated once the FOS can't look at these cases these company's give up anyway.

People use these types of company's as they are promised the earth by them, which their regulator is trying to clamp down on. I never understand why you would use a company like this when you can just print off a letter from a site like this, especially as I have even received letters from Ambulance Chaser firms which have been from this site!!!!

stereo_mike

tiggrae wrote: »

hi you've put on your signature here that you 'decline PPI complaints for a living' can I just ask who do you work for and if that's your job then is it your company's policy to decline PPI complaints when received ?

Its not our company policy at all to decline complaints, if a client has a valid complaint then it will be upheld, just like other company's do. As I have said earlier standard letters are easy to defend, an ambulance chaser firm should initially be looking at the clients file after requesting a SAR, and then correctly advise the client, if they have a case, instead of asking the client to tick generic pre-populated questions.

If I was in that industry the maximum I would dare to charge a client would be £100, I have no idea why a firm like this should receive more money for the greater the policy premium and interest received in compensation, its not as if the case is any more difficult the more money that is involved.

stereo_mike

masmit wrote: »

could somebody put up sterio pr!!k's previous posts please.
this is the enemy:mad::mad::mad:

Its nice to see you're mature enough to have to resort to name calling, very professional

Don't see why you should class me as the enemy, as I can actually provide you with inside information about the best way to make your claim. My top tips are: -

1. Request a SAR
2. Use template letters, but make them individual
3. Lenders and brokers review these sites, be careful what you put
4. Actually read what other people have put on this site, some of it is good