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Approved Food - general discussion thread

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Comments

  • jaytin
    jaytin Posts: 473 Forumite
    Sorry to hear some of your items are ruined, my own boxes were really well packed, not a single biscuit was broken, I guess that's a problem with taking on new people, training takes time and without it they don't always do such a good job. What seems like common sense to most people is sometimes lacking in others. Maybe you can get a refund on the items that are not useable? :(
  • poet123
    poet123 Posts: 24,099 Forumite
    I contacted them a few minutes and they have just sent notification of a refund. So fair play to them. They are clearly trying to do their best and respond to customer issues.
  • jaytin
    jaytin Posts: 473 Forumite
    poet123 wrote: »
    I contacted them a few minutes and they have just sent notification of a refund. So fair play to them. They are clearly trying to do their best and respond to customer issues.

    That's excellent news! I hope they will also speak to their packers about being more sensible with heavy items and checking lids are secure. ;)
  • what business do you own? sorry if i'm being nosey;)

    i have pm'd you...

    mistymaid i have pm'd you too..
    Work to live= not live to work
This discussion has been closed.
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