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Brilliant result from 02!

shelly
shelly Posts: 6,394 Forumite
Part of the Furniture 1,000 Posts Combo Breaker
I know most of you (if not all) will know to haggle deals but I must tell someone (and hubby isn't here) its just worked a treat for me! :D

I called 02 retentions team as my contract expires on 5th March. I asked what deals they would do me to stay on a contract as I was thinking of moving to PAYG. I was offered the basic online tariff of 75 anytime xnet minutes and 300 texts for £19 per month for 18 months. I said I wanted to lower my monthly cost by more than £1 as I currently pay £20 but he wouldn't budge on price at all. If I didn't want to change my handset I could have £100 credit. I looked on web and found a much better deal with the CPW. I called back 02 and told them this and was immediately offered 200 anytime xnet minutes and 500 texts for £15 for 12 months and I don't want to change handset so took the £100 credit too. I won't use all the minutes and texts but nice to have them there in case I do need them. My main priority was cutting cost which Iv'e done. Also I was only getting off-peak minutes so anytime xnet is a big bonus for me too.

I'm really pleased with this!!

Thanks to reading the first post only on the 02 retentions thread by matrix999 I decided to haggle and It paid off for me.
:heart2: Love isn't finding someone you can live with. It's finding someone you can't live without :heart2:

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