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credit not going down orange mobile

surfsister
surfsister Posts: 7,527 Forumite
I've been Money Tipped!
credit not going down on orange mobile!

Does anyone know why the credit on an orange mobile should not be going down? I'm not complaining mind but it has had a certain amount ofcrediton for over a year and never reduces! Do you think this is an error? How can it happen?

With my other phone the blance reduces every time I text or call someone, so why shouldn't this one?

Any ideas? ta

Comments

  • 456789
    456789 Posts: 2,305 Forumite
    1,000 Posts Combo Breaker
    Maybe you have a certain number of free minutes or texts?
  • Jon_01
    Jon_01 Posts: 5,898 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Have you been out of the UK ? Sometimes the computers hits an error when you leave the UK and come back (not suppoed to happen, but ... you know !!).
    It'll clear on it's own at some point. . .
  • why don't you call them and report the 'fault'. they'll investigate it and then you'll know why...

    seriously... it's like a fault. be happy you have it!

    proplusplus
    Information provided is offered as a guide, and should not be deemed to be 100% accurate/correct. Please verify with the appropriate company/legislation for confirmation. Always seek verification to ensure you do not encounter future problems!
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