FREE Red Orange Juice at ASDA

eslick

miss-piggin wrote: »

in my store quite often I have to 'remind' CS that as I have been overcharged shouldn't I get a £2 gift card and usually the assistant fumes and huffs and puffs as if they were giving it you out of their own pocket, but I always get it.

Agree they never like it when you remind them, they always have an excuse but its clearly policy and is even in the asda mag.

spaceman5

satan666wayne wrote: »

The juice was priced at £1.06 for a 2L carton on the 25th of jan.

on the 26th the new stock had 1L free on the carton and is still at £1.06, how is it right?

not much of a money saving site this is, if people are really suggesting that they would go in 1 day and pay £1.06 for 2 litres, then go i the next day and pay £1.06 for 1 litre, as most people in here are suggesting, Dave

jcontest

A contract for the goods is not formed until the purchase has been agreed. That is, Until the item has been ran through the checkout and they are asking for the moneys then nothing is formal. A mis-price is not a legal obligation to sell at that price (be it higher or lower) and a mis-price caught after the fact is not something a store must refund *the difference to* you for (however, you can return the goods and get your money back).

It's quite often that you find these "50% free" deals where the price has gone up 50% from the xx unit to the xx+50% unit.

I know some people lewill argue with me, but I have taken complaints about VM and ToysRUs fairly high up the chain and the answer from the trading bodys was the same for both companys (one service based one item based). If companys refuse to honor the advertised product at the adverrtised price then you can refuse to accept the product but you have no legal right to purchase at the advertised price.

MOST stores will honor their mistakes as long as they are not too extreme, tesco will not honor double difference mistakes on high value items after the difference goes beyond about 20% of the original iteme price (like tv's or computers). I ordered some (hundreds of unitst lol) networking equipment a year ago that was mis-priced at something like £1.49/unit instead of £1,490/unit and the company turn'd me down. I did however pick up a honda car about 10 years ago for £4k under the list price due to a advert error, they said they would break even with the kickbacks so customer satisfaction was the top priority .


*edit

ben500

jcontest wrote: »

A contract for the goods is not formed until the purchase has been agreed. That is, Until the item has been ran through the checkout and they are asking for the moneys then nothing is formal. A mis-price is not a legal obligation to sell at that price (be it higher or lower) and a mis-price caught after the fact is not something a store must refund *the difference to* you for (however, you can return the goods and get your money back).

It's quite often that you find these "50% free" deals where the price has gone up 50% from the xx unit to the xx+50% unit.

I know some people lewill argue with me, but I have taken complaints about VM and ToysRUs fairly high up the chain and the answer from the trading bodys was the same for both companys (one service based one item based). If companys refuse to honor the advertised product at the adverrtised price then you can refuse to accept the product but you have no legal right to purchase at the advertised price.

MOST stores will honor their mistakes as long as they are not too extreme, tesco will not honor double difference mistakes on high value items after the difference goes beyond about 20% of the original iteme price (like tv's or computers). I ordered some (hundreds of unitst lol) networking equipment a year ago that was mis-priced at something like £1.49/unit instead of £1,490/unit and the company turn'd me down. I did however pick up a honda car about 10 years ago for £4k under the list price due to a advert error, they said they would break even with the kickbacks so customer satisfaction was the top priority .


*edit

This is wrong, if you have been overcharged and the contractual terms state that in the event you are that certain benefits are available then those benefits must be fulfilled.

There is a massive difference between an order placed and an order accepted you are not comparing like with like and as such your information is flawed and misleading.

Again this is a reference to pre-sale obligations NOT post sale and not comparible with the op's circumstances.
If the sale was incomplete then the vendor has the right to withdraw, once the payment has been accepted then the vendor is compelled by law to fullfil all terms of the contract including any compensatory measures included in that contract related to any breaches of it.