Choice Vouchers Gone Bust - Spend Now

Lipsticklady

they belong to my mum. She tried to spend them recently and they were refused. I emailed the compnay and had this response:

The company who supplied your vouchers is Farepak Hampers. This is their guideline for obtaining an exchange

CHOICE VOUCHERS

Following your recent email regarding your unredeemed Choice vouchers. We have to inform you that the deadline for exchanging Choice vouchers of 31st July 2006 has now passed. Therefore, we are unable to replace or refund the returned vouchers.

However, we would like to offer you a shopping voucher (i.e. £20 value for £20 returned Choice) which can be redeemed against any order from our Christmas Range.

Therefore when you return your vouchers to us we will register your enquiry and a Catalogue pack will be sent during October.

If this is acceptable please return your vouchers with a letter including your full name and address details including telephone number to the following address:

Farepak Food & Gifts

moosetastic

Lipsticklady wrote:

they belong to my mum. She tried to spend them recently and they were refused. I emailed the compnay and had this response:

The company who supplied your vouchers is Farepak Hampers. This is their guideline for obtaining an exchange

CHOICE VOUCHERS

Following your recent email regarding your unredeemed Choice vouchers. We have to inform you that the deadline for exchanging Choice vouchers of 31st July 2006 has now passed. Therefore, we are unable to replace or refund the returned vouchers.

However, we would like to offer you a shopping voucher (i.e. £20 value for £20 returned Choice) which can be redeemed against any order from our Christmas Range.

Therefore when you return your vouchers to us we will register your enquiry and a Catalogue pack will be sent during October.

If this is acceptable please return your vouchers with a letter including your full name and address details including telephone number to the following address:

Farepak Food & Gifts

i hate to be the one to break this to you lipstick lady but farepak have gone bust.

MarkyMarkD

Indeed, Farepak have just gone bust as a consequence (albeit a few months later) of the Choice vouchers failure. Farepak were a major customer of Choice vouchers and Choice's failure left Farepak with a big problem - lots of customers demanding refunds; lots of customers saving towards Choice vouchers who (presumably) stopped wanting them as they were useless, etc.

Rather an unhappy situation and if you've not claimed from Farepak for your Choice vouchers already (as I fortunately have) you are going to get very little.

It's still important to make a claim - https://www.farepak.co.uk has the details.

lisacw2

Does anyone know if the High Street Vouchers are still ok, I think that these are part of the Park group. I have £100 worth and £100 worth of Debenhams waiting to come through, so I can buy all of my xmas pressies

MarkyMarkD

There's no problem with High Street vouchers.