Claiming for oven - house insurance

Does anybody know if you claim for a new gas oven on your home insurance and you have to pay the excess do they fit the new oven for you or do you have to pay extra on top for this?
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  • Jakg
    Jakg Posts: 2,267 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    I would of thought they would of given you vouchers for a new one and thats that tbh.

    A lot of insurance companies hand out DSGi Insurance Replacement gift cards which can be used on whatever DSGi sell (i.e. PC World / Curries etc) and so you could use that to pay for delivery and a home install but it would be expensive...
    Nothing I say represents any past, present or future employer.
  • geri1965_2
    geri1965_2 Posts: 8,736 Forumite
    The purpose of insurance is to put you back in the position you were before the loss. Therefore if the oven was fitted, they should pay to have it fitted.
  • minnie123
    minnie123 Posts: 2,133 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    The reason I need to claim is because of accidental damage to the oven. I closed the top oven while holding some cutlery and the glass shattered. My home insurance includes accidental damage so I thought I should be able to claim.
  • soolin
    soolin Posts: 73,756 Ambassador
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    minnie123 wrote: »
    The reason I need to claim is because of accidental damage to the oven. I closed the top oven while holding some cutlery and the glass shattered. My home insurance includes accidental damage so I thought I should be able to claim.

    Be careful though that it doesn't work out dearer in the long run to claim rather thna pay it yourself. You'll have to pay the excess of course and then in future years there is a distinct possibility depending on your insurer, that your premiums will go up.

    Also worth factoring in whether you get your insurance through a cash back site as once you are non standard, ie have to declare a claim, it proves difficult to do it online and once you have to phone to clarify the situation you lose your quidco (or whoever) cashback.
    I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.
  • minnie123
    minnie123 Posts: 2,133 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    I have already received £30 cashback through quidco and it's been paid into my bank. Does this mean I will need to pay them back if I claim. A new oven is about £500 plus so I think I need to go through my insurance (£150 excess).
  • soolin
    soolin Posts: 73,756 Ambassador
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    minnie123 wrote: »
    I have already received £30 cashback through quidco and it's been paid into my bank. Does this mean I will need to pay them back if I claim. A new oven is about £500 plus so I think I need to go through my insurance (£150 excess).

    Sorry, no it is me being confusing as usual :o

    What I meant is that when you come round to renewing next year a lot of people start afresh through quidco again to get another lot of cashback, and change insurers. The moment you have to say yes to any question about previous claims or such like you end up having to phone to explain the exact circumstances, which means it isn't considered an online purchase so you get no further cashback.

    I even had one cheeky insurance company want to charge me more as doing it by phone meant I wasn't entitled to their 10% online discount even though 99% of it had been done online and I only had to phone to give claim details.
    I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.
  • minnie123
    minnie123 Posts: 2,133 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Oh I see what you mean. I think I will check out ebay for any bargains - if not I think I will have to go through my insurance I didn't realise ovens were so expensive.
  • Be careful, you may be able to get a replacement glass top in which case that is all that they will pay out for.
    My mums glass top broke on hers and she was able to get a replacement glass top.
  • Be careful, you may be able to get a replacement glass top in which case that is all that they will pay out for.
    My mums glass top broke on hers and she was able to get a replacement glass top.
    I was wondering that as well.
    Unless the oven is not working in some other way as well which would not be covered by insurance - am I a cynic or what?
  • minnie123
    minnie123 Posts: 2,133 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    It's not a glass top that is broken. It's the glass in the top oven door. It is not replacable like the bottom oven door glass. Basically it needs a whole new top oven door. Do you think I would be able to get one of these I have looked on various websites and have had no luck finding replacement doors. Just replacement glass panels for the bottom door and things like that.
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