signal probslems from start of new contract

krystal-divination

Hello everyone

i changed to vodafone begining oct 2008 and ever since then i have had many problems with my txt not arriving at destinations they sit as pending
and i have been text and not recieved them also times when people have tried to call me and cant get thro yet the signal is full.

i have tried the sim in another unlocked phone and same problem

i cannot use the serivce i am paying for fully

i am going to call voda to discuss this

has anyone any tips on how to get out of my contract with them

what should i be saying ?

i have started using another phone with o2 pay as go sim in now due to this as i have a unwell child and the school need to be able to contact me in emergencies and this is not possible on voda with the way it is behaving for me.

many thanks in advance

JimArnold

you'll be lucky !

All mobiule phone companies have small print along the lines of service is not guaranteed

From my past experience with Vodafone how helpful they will be in trying to resolve your problems depends on who you speak to - its pot luck. Their customer services are very variable in quality

No harm in asking but I'm afraid you are on dodgy legal ground so be nice and throw yourself on their mercy

krystal-divination

JimArnold wrote: »

you'll be lucky !

All mobiule phone companies have small print along the lines of service is not guaranteed

From my past experience with Vodafone how helpful they will be in trying to resolve your problems depends on who you speak to - its pot luck. Their customer services are very variable in quality

No harm in asking but I'm afraid you are on dodgy legal ground so be nice and throw yourself on their mercy

Thank you all i can do is try
my main problem is having a unwell child and need to have contact with school

ill call them see how i get on

didnt have no problems on Tmob wish i had kept with them now

Mandark

Vodafone is one of the better networks for signal coverage. But every network has their weak spots especially if you live in a rural area. Always worth checking signal coverage on a network's website before switching networks especially if you want to do thing like 3G web surfing.

krystal-divination

hi thank you for your replies
its very odd how it is working as it shows full signal yet the txt stay pending and even on full signal my calls are cut or not recieved, very strange.
it says its good coverage here so not sure what the issue is.

Mandark

Could be the sim car has developed a fault. You could ask for a replacement sim card.

Jon_01

Sounds like it could be a faulty sim or even phone...

Do you have another phone and/or voda payg sim ?
You can try the sim in another phone and the phone with another sim... That way you can see if the problem follows the phone or the sim.