bathroom fitter/plumber problems - am I legally committed?

VfM4meplse

jockster211 wrote: »

Got to agree with Canucklehead. Seems like this guy has forgotten who is paying him in the end.

This sums the situaton up nicely.

I agree with all posts that you should ditch this contractor. Okay plumbers are always in demand but it does sound like this chap doesn't update his technical practice nor his customer service skills! Even if you did pursue the work through him you would feel resentful about paying someone your not 100% comfortable with.

Zanzibar

Hi, with all building work you HAVE to be 100% happy with the contractor otherwise just don't use them. As mentioned, if you have a bad feeling just move on.

You are basically being too nice - if there is such a thing. Just don't contact them again, you don't need to. If they contact you - unlikely as most builders can't be bothered - just say its on hold.

No date is set or materials bought - DON'T go paying any 'good will' money - that would be such a mistake. It could be interpreted as some admission of contract apart from being a bit daft.

As to " I would like his dad to continue servicing the boiler he fitted" is unrealistic - as they are a company and you either deal with them on that basis or not. Unless you going to ring and say 'please can you come round but don't send your sons'?

Associate

Hi Faustina,

Its not uncommon to feel awkward when dealing with such situations........don't feel silly or embarrassed about it!

If you don't mind him having your mobile number, if I was you, I would send a polite and brief Text message saying something like:

"I've got some difficult personal problems and therefore will not be available nor be in a position to deal with other things at the moment. If I require your services in the future I shall let you know. Sorry for any inconvenience and thank you for your time."

No need for him to contact you after this.


Regards,

Jay

faustina_2

hello all - thank you so much for all your suggestions. I phoned my friendly local solicitor this morning and he said it was fine to just send a text or email saying I've decided not to proceed - he said so long as no work had been done I wasn't committed at all.

I am MUCH happier about doing this rather than lying about job loss, or having a stand up row - he may have a flexible approach to the truth but I don't see why I should have to follow suit

I've sent the text now and feel very relieved - thanks once again : )

bigdic

sujman wrote: »

I was later told by other works colleagues never to trust the receptionists brother in law, as her husband and brother were known to partake in doggy practices!!!

The mind boggles! :think:

chipmunk

sujman wrote: »

......as her husband and brother were known to partake in doggy practices!!! ...

:eek: Ooh errr ...

sujman

...ooops, should have said dodgy, not doggy!!!