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refund for Ryanair tickets booked by mistake

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  • There is a thing in place called the European Airline Passenger Service Commitment which, as long as 24hrs have not passed since the booking, will allow you to cancel even a non-refundable fare within the first 24hrs after booking, without penalty. Outside of that you are at the airline's mercy, but if you call them and quote that they have to under the EAPSC, they should (begrudgingly) do it, as long as you didn't buy the ticket more than 24hrs ago.

    I've used this on BMI and Easyjet flights before - most T&C's fail to mention this get-out clause, but you can do it if you know it is there.

    HTH,

    Chris
  • greyteam1959
    greyteam1959 Posts: 4,711 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    There is a thing in place called the European Airline Passenger Service Commitment which, as long as 24hrs have not passed since the booking, will allow you to cancel even a non-refundable fare within the first 24hrs after booking, without penalty. Outside of that you are at the airline's mercy, but if you call them and quote that they have to under the EAPSC, they should (begrudgingly) do it, as long as you didn't buy the ticket more than 24hrs ago.

    I've used this on BMI and Easyjet flights before - most T&C's fail to mention this get-out clause, but you can do it if you know it is there.

    HTH,

    Chris

    Well I think if this little snippet of information is correct it should be made an MSE Stickly
    :D:D
  • dmg24
    dmg24 Posts: 33,920 Forumite
    10,000 Posts
    There is a thing in place called the European Airline Passenger Service Commitment which, as long as 24hrs have not passed since the booking, will allow you to cancel even a non-refundable fare within the first 24hrs after booking, without penalty. Outside of that you are at the airline's mercy, but if you call them and quote that they have to under the EAPSC, they should (begrudgingly) do it, as long as you didn't buy the ticket more than 24hrs ago.

    I've used this on BMI and Easyjet flights before - most T&C's fail to mention this get-out clause, but you can do it if you know it is there.

    HTH,

    Chris

    The Commitment is only voluntary. Do you have evidence that Ryanair have signed up to it?
    Gone ... or have I?
  • mervyn11 wrote: »
    Well I think if this little snippet of information is correct it should be made an MSE Stickly
    :D:D

    Happy for that - I think it is correct but Martin may want to check with the powers that be first. I've certainly used it on a few occasions successfully! :)
  • dmg24 wrote: »
    The Commitment is only voluntary. Do you have evidence that Ryanair have signed up to it?

    Nope. Like I said, I can only base it on my experience. Happy for someone to check before it becomes sticky.
  • dmg24
    dmg24 Posts: 33,920 Forumite
    10,000 Posts
    Nope. Like I said, I can only base it on my experience. Happy for someone to check before it becomes sticky.

    No, in your original post you didn't state it was from experience, you stated it as if it was fact. Perhaps you could confirm your information before giving people false hope? :rolleyes:

    Even for those airlines that have signed up to the Commitment, it should be noted that none of the measures are legally binding. Therefore, the airline would still not be legally obliged to refund the booking, it would only be at their discretion.
    Gone ... or have I?
  • dmg24 wrote: »
    No, in your original post you didn't state it was from experience, you stated it as if it was fact. Perhaps you could confirm your information before giving people false hope? :rolleyes:

    Even for those airlines that have signed up to the Commitment, it should be noted that none of the measures are legally binding. Therefore, the airline would still not be legally obliged to refund the booking, it would only be at their discretion.

    Jeez, I was only trying to help.

    But I am happy to stand corrected.
  • Armbase
    Armbase Posts: 65 Forumite
    dmg24 wrote: »
    No, in your original post you didn't state it was from experience, you stated it as if it was fact. Perhaps you could confirm your information before giving people false hope? :rolleyes:

    Even for those airlines that have signed up to the Commitment, it should be noted that none of the measures are legally binding. Therefore, the airline would still not be legally obliged to refund the booking, it would only be at their discretion.

    WOAH!!!!!

    Give the guy a break. He was onlyt trying to help.

    It also geve me some info I didn't know.

    Granted it may not be totally accurate but it gives them a starting point.

    Bob
  • stoneman
    stoneman Posts: 4,549 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    She's off again, wrong time of the month girl?
    The common law of business balance prohibits paying a little and getting a lot. If you deal with the lowest bidder, it is well to add something for the risk you run, and if you do that you will have enough to pay for something better.
  • tingtong
    tingtong Posts: 580 Forumite
    dmg24 wrote: »
    No, in your original post you didn't state it was from experience, you stated it as if it was fact. Perhaps you could confirm your information before giving people false hope? :rolleyes:

    Even for those airlines that have signed up to the Commitment, it should be noted that none of the measures are legally binding. Therefore, the airline would still not be legally obliged to refund the booking, it would only be at their discretion.

    Oh dear, here we go. The official MSE Forum Police have arrived, ready to give grief to anyone who makes the slightest mistake.

    dmg24 - instead of posting needlessly in order to get your post count up, why not go and find yourself a life ?
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