GAME OVER PLEASE! Win one of 10,000 return flights (starts 30/1)

mthappy0

How can they say thisisfair? Who do we complain ?too

lemonskinny

It IS unfair!

I've won, yet I'm still waiting for an email, too (i also have a Hotmail account).
I managed to submit at 12.34 on Friday lunchtime.
By the time we get our winners code, i bet a lot of the flights will have already gone. Grrrr!!!!!!!

lexilex

I found this number in the t&c's, supposed to be the competitions department, 01132387444

I rang the customer services (not on the number above, no answer from that when I tried, was late on though) earlier to ask why my mums name which was on the winners list at lunch time has now been removed, they didn't know but said she should get confirmation. I told them we had hotmail addresses and hadn't had a single confirmation between us, also told them people from here with hotmail addresses hadn't got confirmation either. All she said was she didn't know why and they could arrive at anytime. The customer services though by the sounds of it are in India, and didn't really seem to know what was going on. Will try the comp department tomorrow, hopefully will have more luck with them.

lexilex

Oh, and I copied and pasted the winners into excel, to see how many winners there was (too much spare time!) and to see if my mums name had been replaced. 9797 winners altogether, not 10,000!

Loz

Another two numbers for them are 020 3031 8101 or 020 3031 8102. I spoke to someone earlier on this evening (yes it's a call centre in India) and they knew about the comp.

missgiddypants

lemonskinny wrote: »

It IS unfair!

I've won, yet I'm still waiting for an email, too (i also have a Hotmail account).
I managed to submit at 12.34 on Friday lunchtime.
By the time we get our winners code, i bet a lot of the flights will have already gone. Grrrr!!!!!!!

Its not Jet2's fault your emails haven't arrived yet, its Hotmail's for delaying them. Jet2 will have sent everyone's emails out at the same time.

lemonskinny

yes, i guess you're right. though i've had this hotmail account for almost a decade, and as far as i'm aware, there's never been delays before. for instance, whenever i register for anything or buy anything, i get confirmation almost instantly.

crombiestone

lemonskinny wrote: »

yes, i guess you're right. though i've had this hotmail account for almost a decade, and as far as i'm aware, there's never been delays before. for instance, whenever i register for anything or buy anything, i get confirmation almost instantly.

Agreed . All of my other mail arrives instantly . I'm more worried that the mail was rejected ! Why would the message bounce around and eventually get delivered ? I have checked and the sender address is in my safe list ( from a previous comp) I admit it could be a hotmail issue but there must be a high % affected . The resend option now says allow 7 days for a response .

lexilex

It's really strange that it is only hotmail having problems. I would of thought a high percentage of winners would have used a hotmail address. I can't remember any problems last year?

nwt83

I wrote this in the "I won" thread but putting it here too in case ppl don't read the other thread:

Right STILL no confirmation emails (we're both on Hotmail). How can Jet 2 give away 1000 more flights today when they haven't even managed to sort these out??:mad:

I don't think (as in previous replies) that it is Hotmail's fault as every other email comes through instantly. It looks like Jet 2's !!!! up to me...

Anyone on Hotmail got confirmation yet???