Neighbour has complained about my tenants!

TJ27

archie9uk wrote: »

Don't think I'll ever be a happy landlord!

Me neither. In fact it sounds like you're fairly determined not to be.

janey_uk

I agree it depends on who is living there. The neighbour above us when we were in flats had laminate and it was no problem. He then rented it out to two ladies who trotted about day and night in high heels and we felt like we were living under a racehorse!

However, surely if they are kids they would be in bed by 7pm and so it is normal daytime noise? Sounds like the neighbour has gotten very heavy handed straight away. I would think a polite chat with the family about removing shoes would be an appropriate start and then monitor the situation.

poppysarah

Remove shoes? Nah just replace the noisy flooring.

Once you've replaced the flooring the only other option to reduce sound is to introduction insulation between the properties - but you might want to do that first. Speak to the EH and ask them what they suggest.

Premier_2

archie9uk wrote: »

...If only! Don't think I'll ever be a happy landlord! You should see my accounts!

Flog property
Be happy
Life's too short

stevetodd

janey_uk wrote: »

I agree it depends on who is living there. The neighbour above us when we were in flats had laminate and it was no problem. He then rented it out to two ladies who trotted about day and night in high heels and we felt like we were living under a racehorse!

However, surely if they are kids they would be in bed by 7pm and so it is normal daytime noise? Sounds like the neighbour has gotten very heavy handed straight away. I would think a polite chat with the family about removing shoes would be an appropriate start and then monitor the situation.

Possibly also introduce a few rugs, which will be cheaper than carpet and of course not lose the aesthetic value of the laminate

hethmar

Would add my pennysworth - son had laminate flooring in his flat - he got permission from management coy because of his asthma - 3 years, no probs then a divorced lady moved into the flat below and she complains about everything.

He eventually put down underlay and carpet but she has still complained and is demanding he removes all the laminate even though its under the carpets now.

dander

Surely the first thing to do is just phone the number on the letter and speak to Environmental Health! They'll be able to give you more details of exactly what the complaint is and what options there are to deal with it.

It seems you have immediately jumped to huge conclusions about vindictiveness and bullying and are determined to be unhelpful about it just because you have had a bad relationship with a neighbour. The trouble is that that attitude is only likely to make the situation worse rather than better.

Gwhiz

poppysarah wrote: »

The landlord is responsible for making sure the tenants don't cause a nuisance or disturbance.

Agreed. To the OP - rather than go on the automatic defensive, as you clearly are, why not calm down and try to see this in a more objective way. Maybe there is lot's of noise!!!!

paddy's_mum

Maybe an unimportant point but I feel that slippery laminate and lively children don't mix, not for noise but for safety reasons. I've heard no end of stories from my A & E nurse friend about the number of nasty injuries caused when shoe or slipper less kids skid, slip over and collide with furniture.

lynnexxxo

Ikea do large rugs for less than twenty quid. For a hundred odd quid the OP could sort the problem.