new windows - need advice please

rosemaryni

you made a wise choice in not choosing turkington windows they took a deposit from me in August and I haven't heard from them since and no new windows. If I call they promise to ring back and dont. I have sent them a letter requesting installation but have heard nothing yet and that was 2 weeks ago.

darrenfinlayson

i had a hard time with turkingtons too, the salesman was great, gave me a price that was better than what i had in my head, turned up roughly 4 weeks later and fitted the windows in 3 days.

problem was the fitter broke a decrotave window and broke 2 bezels. they said they would come back and replace them as soon as the glass was in stock, so i said i would wait to pay them the final 10% until the job was complete.

i phoned 6 times, and my fiancee 3, we were both promised that they would return our calls and get something done, but they never did. they also gave us the impression that only 1 guy was responsible for all after sales querries.

hence a year passed and they still hadn't shown up, and we sold our house complete with broken window and turkington 10% down on a sale.

fh487405

do not use this company,i am waiting over a year for repair of fault
and most likely will have to go to court to resolve problems. i have been
advised by their sales manager court would "be my best bet" used to
be v reputable not now

dmxdave

A 3 year old thread revived ....what went on with that maintenance? :rotfl:

jenny-wren

It took us a year to get our problems sorted out with Fairco McIlhagga. We had to get the Consumer Advice Centre involved and copy all our correspondence to the Glass & Glazing Federation before they took notice.

Wouldn't touch them with a barge pole.

Currently trying to get Proclad to fix our faded guttering brackets under the guarantee... they keep avoiding us. Time to step it up a gear I think! Again, wouldn't touch them again either.

Belfastbelle

I need to replace french doors.
- anyone had this work done (NI)?

Nomad25

Yes. Used Getty glass. Fair price. Good job.No complaints.

dmxdave

Us too, we used Saintfield windows and Conservatories Great work and price.. 9081 2932

Indigo's_Mum

I cannnot recommend Windows 2000 highly enough......seriously, in fact, I cannot recommend them at all. They messed us about something awful.

Belfastbelle

thanks for the recommendations - will try them out for price.