Cancelled 3 contract, joined orange, 3 ring back amazing deal

alexm08

Hi looking for some advice.

I cancelled my 3 contract a week ago, took up a new contract with orange (phones4u) happy with the phone just a bit pricey @ 30.00 a month

3 wouldn't match phones4u deal with the phone I wanted so I just cancelled my contract

3 rang me back today (1 week after having my orange phone) offering

300mins
1000texts
50 video calling mins
50 video or pic msg
£5 download free
W910i refurbished walkman
1gb memory card
£8.00 a month
12month

Thats a pretty amazing deal.

BUT i'm on this new contract
Do I have 14 day peace of mind guarantee? on my new orange phone
So technically I can take it back
Then sign up to the 3 one?

salawat

i think you are able to cos of the 14 day cooling off period., but just want to warn you sometimes three do lie about there upgrade offers so make sure that the above is correct. btw thats a nice offer

bitterSTAR

Yes, you should have 14 days to the new phone back.

Jon_01

If you bought it from a store there's no cooling off period.
If you bought online, then yes, you have 14 days to change your mind and return it.

astreix

salawat wrote: »

but just want to warn you sometimes three do lie about there upgrade offers

I've once had a bad experience with 3 in the past on contract renewal when they did not provide anything in writing.

However I think this offer is genuine since I've got a similar deal just a few days back. I got my PAC code from 3 and waited a couple of weeks expecting them to better their offer. I have received the new contract in post and it is £10/month for 12 month, 750 X-net mins / 1000 text, W910i refurbished.

alexm08

Arghhh im in such a dilema i dont know what to do??

It says phones4u has a 7 day peace of mind policy so could I still take the phone back? I have tommorow which is my FINAL day of that 7

Would they still take the phone back even though i've used it for those days? I kept all my receipts and packaging

It was bought from a store and I read on website that its 7 days for in store and 14 days online

Will they hassle me if I try to cancel?? I've read about someone trying to cancel and getting arrested beaten up etc etc!!!

What reasons could I give? Don't like the phone and prefer my old company? Just lost my job and not got as bigger monthly earnings?!

HELP!

Beancounter

I once returned an Orange phone to a CPW store, just said I didn't like the phone, no questions were asked. I just had to pay the line rental pro rata for the week I had the phone which was billed by Orange the following month.