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Unbelievable Amazon Marketplace buyer!

2

Comments

  • rdp1980
    rdp1980 Posts: 275 Forumite
    pinkgem wrote: »
    to block out the name of the item

    I figured that, I just found it distracting!

    The buyer does sound like a bit of a loose cannon though, should have checked your description properly.
  • chja
    chja Posts: 913 Forumite
    Amazon use stock photos - you can put a note to say your item is different, but in my experience buyers dont read it.
  • soolin
    soolin Posts: 74,407 Ambassador
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    chja wrote: »
    Amazon use stock photos - you can put a note to say your item is different, but in my experience buyers dont read it.

    You are not allowed to do that, if your item isn't the same as the catalogue then you can't sell the item. It is a real no no on Amazon, just see the attacks on the seller board when someone suggests it.

    If you are a pro seller you can make a new catalogue entry for many things and use that to list your item correctly. If the Amazon catalogue is wrong then it is best to email them and ask them to change it.
    I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.
  • pinkgem
    pinkgem Posts: 3,299 Forumite
    rdp1980 wrote: »
    I figured that, I just found it distracting!

    The buyer does sound like a bit of a loose cannon though, should have checked your description properly.

    sorry but i still have more stock of the item and didn't want to disclose it for obvious reasons
  • pinkgem
    pinkgem Posts: 3,299 Forumite
    well i refunded him earlier as he stated that he didn't want this particular item without x and the item i am selling doesn't have x and now I get this message

    "please just send me the BLACK xxxxxxx xxxxx pleaase no refund wanted or needed. but i do need it within a week for going on holiday please. from George"

    i will now remove the black one and also the pink one from sale temporarily as i forgot earlier!
  • pinkgem
    pinkgem Posts: 3,299 Forumite
    rdp1980 wrote: »
    I figured that, I just found it distracting!

    The buyer does sound like a bit of a loose cannon though, should have checked your description properly.

    i think i said description earlier, when i meant to say title. The title clearly stated what the item was including the word pink!
  • pinkgem
    pinkgem Posts: 3,299 Forumite
    chja wrote: »
    Amazon use stock photos - you can put a note to say your item is different, but in my experience buyers dont read it.

    the item i am selling was exactly as per the title, picture and description. the picture was of the pink one and the title clearly stated that it was pink, so i really don't know what this buyer was on when he bought it. :confused:
  • soolin
    soolin Posts: 74,407 Ambassador
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    pinkgem wrote: »

    i will now remove the black one and also the pink one from sale temporarily as i forgot earlier!

    I think that is a good idea, I can forsee another problem if said item fails to turn up in time for his holiday!

    Please Amazon, let us block buyers......
    I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.
  • Burgman_Rider
    Burgman_Rider Posts: 11 Forumite
    What's wrong with pink for god's sake. There's a guy in our motorcycle club who is happily married with kids and has a pink 1000cc bike.

    I've owned pink shirts and other items of clothing since the 60s. The guy needs to get a life.
    Cornishman in Exile
  • pinkgem
    pinkgem Posts: 3,299 Forumite
    soolin wrote: »
    I think that is a good idea, I can forsee another problem if said item fails to turn up in time for his holiday!

    Please Amazon, let us block buyers......

    pink and black items both temporarily removed from amazon.

    I replied to the buyer for the last time stating that he had already been refunded.

    I get the feeling it's not going to be the last I hear from him though
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