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Dialwise - do BT still charge a call connection fee?

Hiya

I've been wondering why my BT bills are higher than I thought they should be so I have gone through my itemised bill and looked at the dialwise number I use a lot to phone my parents in Spain. The call cost is 0.5p a minute but do BT still charge a connection fee? The calls are all a minimum of 8p.

If I switch to Tesco for my home phone, is this classed as leaving BT as I think I am tied in with them??

Thanks
abi

Comments

  • KimYeovil
    KimYeovil Posts: 6,156 Forumite
    1,000 Posts Combo Breaker
    Yes there is a connection fee. Not sure about Europe but for UK calls it is 7p.

    And I do not think Tesco have bought out BT yet.
  • Heinz
    Heinz Posts: 11,191 Forumite
    Part of the Furniture Combo Breaker Car Insurance Carver!
    agme28 wrote: »
    I've been wondering why my BT bills are higher than I thought they should be so I have gone through my itemised bill and looked at the dialwise number I use a lot to phone my parents in Spain. The call cost is 0.5p a minute but do BT still charge a connection fee? The calls are all a minimum of 8p.
    You're dialling a UK non-geographical (0844) gateway number and charging starts as soon as you've finished dialling the 11th digit thereof (i.e. before you've even started dialling the Spanish target number) so BT charges their standard 7p call set-up fee and a minimum of one minute @ ½p.
    Time has moved on (much quicker than it used to - or so it seems at my age) and my previous advice on residential telephony has been or is now gradually being overtaken by changes in the retail market. Hence, I have now deleted links to my previous 'pearls of wisdom'. I sincerely hope they helped save some of you money.
  • billsavings
    billsavings Posts: 2,015 Forumite
    According to their Tariff Guide Tesco charge zilch to phone 0844 200 15 15,apart from connection fee now 5.9p.But i would check this out thoroughly and get it in writing.


    http://www.tesco.com/tescotalk/tariff/?page=numbers08
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