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Samsung 32" HD Ready LCD TV (HD Ready) for £675 delivered?!!!
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Bottom line is that they have been overwhelmed with orders and they now wish to stop it but without invalidating the code people are still ordering them and the only way to stop it is to say your CC has been declined!0
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Just got mine... it looks very nice (didn't have time to try it out - had to get back to work!)
I even got the screws0 -
I ordered mine Monday 17th at 11:30am, got delivered at 9:15am Wednesday 19th.I'm better off without you.0
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djnoisy wrote:So why on the front page does it state " 30% discount off everything! when you place your first order with freemans" no terms or conditions there!
And why did they process the order stating £630 for samsung lcd tv and tell me it was getting delivered??
I think trading standard will have something to say about that!
Good luck then0 -
I ordered one yesterday but when I spoke to Freemans they still haven't registered the order, nothing has gone from my bank either (I paid with Debit Card). I'm concerned now that either the order won't go through or that I will have to wait 12 days delivery (they were in stock when I ordered). I got the email stating my order was being processed and that stock was available. I am just being an impatient bunny?0
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TraineeSELsMan wrote:I ordered one yesterday but when I spoke to Freemans they still haven't registered the order, nothing has gone from my bank either (I paid with Debit Card). I'm concerned now that either the order won't go through or that I will have to wait 12 days delivery (they were in stock when I ordered). I got the email stating my order was being processed and that stock was available. I am just being an impatient bunny?
Freemans take a day or two to update their system so that's why they haven't registered your order yet.
Seems the last three or four people have had their orders cancelled, hope you get your tv!I'm better off without you.0 -
Ordered Tuesday (showed £630, and went through quidco), and it was delivered this morning.
Not showing up on my CC statement yet
I had previously ordered a 26" at 25% off at the beginning of Feb (which was charged + delivered mid-March with just 20% off). I had a lot of problems with this order (read back through the thread if you're interested), and Trading Standads didn't want to know :
"Unfortunately, Trading Standards are unable to help you in the circumstances, as the matter you describe is one of a civil contractual nature. Trading Standards can only investigate allegations of criminal offences under the legislation it enforces.
However, there is a new national consumer helpline - Consumer Direct 08454
04 05 06 - who can advise you of your rights, and what to do in the circumstances. Please give them a call, or visit their website https://www.consumerdirect.gov.uk for more information."
If you're unhappy, there's no point contacting trading standards, contact these bodies which Freemans are a member of instead, as they are interested and will investigate :
Mail Order Traders Association (mark.hogarth@mota.org.uk)
Interactive media in retail group (ISIS@imrg.org)
That said, I never got a resolution, just replies from Freemans saying I had used an invalid code for the 25% off (despite being given this by a Freemans rep, as well as it being on their computers that a supervisor authorised that I was eligible for the 25% at the time of ordering), and that as a 'gesture' they had discounted 20%. Anyway I've got them for at least 30% on this 32", maybe 35% if Quidco goes through, so looks like we're even now.0 -
mine arrived today as well :j
30% off just waiting for quidco to track.
other half not happy. but who cares"Save the cheerleader - Save the world"0 -
zorber wrote:other half not happy. but who cares
:rotfl: :rotfl: :rotfl:I'm better off without you.0
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