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Housemate moved out, Virgin say have to take new 12 mth contract to change name!!
Rarchy
Posts: 78 Forumite
Me and my housemates have been with Virgin since Nov 2006 (when they were still NTL). We signed a new yr long contract in May 2008 and so are tied down until May 2009.
However, the person who's name it is under has left the house and understandably wants us to remove his name. When I asked Virgin how to do this they told me that when we do this we start a new contract and so tie ourselves down for another 12 months. None of us want to put our name down for this as none of us can see ourselves there for that long, and the landlady doesn't want to put hers down either (incase new occupants don't want Virgin).
Is this legal? We don't want to change any aspects of the deal we have and as far as I am concerned it is for the house, not the person who's name it was under, I can't see how it's fair that we have to tie ourselves to a new contract just because someone has moved out.
The fact is we are currently breaking the law by opening post marked under his name, which I feel they are pushing us to do, and obviously my ex housemate is getting a bit aggitated that his name is still on it! But Virgin do not allow you to break the 12 month contract so no one wants to put their name down for a new contract until 2010!
Anyone know about this?
However, the person who's name it is under has left the house and understandably wants us to remove his name. When I asked Virgin how to do this they told me that when we do this we start a new contract and so tie ourselves down for another 12 months. None of us want to put our name down for this as none of us can see ourselves there for that long, and the landlady doesn't want to put hers down either (incase new occupants don't want Virgin).
Is this legal? We don't want to change any aspects of the deal we have and as far as I am concerned it is for the house, not the person who's name it was under, I can't see how it's fair that we have to tie ourselves to a new contract just because someone has moved out.
The fact is we are currently breaking the law by opening post marked under his name, which I feel they are pushing us to do, and obviously my ex housemate is getting a bit aggitated that his name is still on it! But Virgin do not allow you to break the 12 month contract so no one wants to put their name down for a new contract until 2010!
Anyone know about this?
0
Comments
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Come to an arrangement with the ex housemate, provided you pay the bill over the next 4 months, I can't see the problem.0
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You are opening a new contract with a provider that states a minimum length of contract for each new customer. The contract is in a name therefor the contract is with a person and not the property. I have yet to come across a house that can phone a provider up, agree to a contract and sign paperwork. Also don't blame VM for you opening someone elses mail since it's down to you refusing to take the new contract out that is causing this situation. Either take a new contract out or terminate the current one, either way you have a choice to make.0
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you get 28 day moneyback guaruntee with virgin!0
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