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02 Customer Services Number Please!!

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Towner_2
Towner_2 Posts: 317 Forumite
Just got a new mobile on 02 and have tried to dial 402 for CS from my handset and it tells me to contact the number on the bottom of my bill, which I have not had yet. Any other numbers out there please??? Thanks.
I say what I like, I like what I say!

Comments

  • random456
    random456 Posts: 1,654 Forumite
    o8453300683 local rate dont gt ripped off with the 50p a minute one.
    Fr. Stack: While you were out, I got the keys to your car. And drove it into a big wall. And if you don't like it, tough. I've had my fun, and that's all that matters.
  • AP
    AP Posts: 412 Forumite
    100 Posts
    Try 100 from your handset or 0800 0321402 from landline - ignore requests for input and hold to be put through to Customer Service Advisor.
  • payless
    payless Posts: 6,957 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    If you contacted to O2 via certain retailers ( Carphone warehouse, E2save etc..) they do their own billing & C/S - their No. for example is 0870 111 7200
    although of course this is no good for o2 direct or other retailers

    or if really want to speak to o2 use 141 to withhold, so they don't immediately transfer you to that message
    Any posts on here are for information and discussion purposes only and shouldn't be seen as (financial) advice.
  • Towner_2
    Towner_2 Posts: 317 Forumite
    Thanks for all your replys.
    I say what I like, I like what I say!
  • try 0800 005 005
  • Kyle_2
    Kyle_2 Posts: 95 Forumite
    And good luck!!! They have no idea of what they are doing, any of there staff are doing and have no idea of how to treat loyal customers.... Not that i'm bitter or anything :mad: :rotfl: :mad:
  • eagleeye
    eagleeye Posts: 284 Forumite
    for carphonewarehouse group (e2save,onestopphoneshop) o2 number is 08081009250/02088965001(switchboard)-ask for o2 customer services
  • matrix999
    matrix999 Posts: 1,538 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Kyle wrote:
    And good luck!!! They have no idea of what they are doing, any of there staff are doing and have no idea of how to treat loyal customers.... Not that i'm bitter or anything :mad: :rotfl: :mad:

    Everytime I've spoke to O2 Customer Services I have found them very efficent and polite.

    What happend exactly when you called them?
  • random456
    random456 Posts: 1,654 Forumite
    kyle, i sympathise totally, i know what you mean!
    Fr. Stack: While you were out, I got the keys to your car. And drove it into a big wall. And if you don't like it, tough. I've had my fun, and that's all that matters.
  • brad
    brad Posts: 278 Forumite
    01617075000 Just as for customer services. Calls at normal rate to land line from mobile.
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