Dualit toaster broke

MrsE_2

Dualit toaster is broke (soft touch lite).

Hubby changed fuse, its not that.

He has it in shed:rolleyes: Thankfully he hasn't had time to start messing about with it:eek:

Is a toaster (even a Dualite) worth repairing & if so where do I try

About 3 years old, but not used a great deal.

wallbash

When I had a Dualite ( cant remember witch model.. four sliced ) came with an instruction manual , you could replace the elements. Fairly certain it cost over £100
so was worth a repair.

starving_artist

The elements have also gone in my Dualit. I've been meaning to do something about it for ages but haven't got round to it as I don't use it that much. I know you can get the parts which I think come with instructions from Dualit if you email them at [EMAIL="info@dualit.com"]info@dualit.com[/EMAIL]. Think they cost about £25.

steveeeee

I've replaced the timer on a Dualit 20245, which was fairly straightforward. Genuine parts are available on eBay cheaper than Dualit prices. Someone's given me a newer Soft Touch one where the toast won't stay down and thanks to the bizarre security screws Dualit have used, I haven't even been able to even get into it yet. I've read in a couple of places that the Soft Touches have circuit boards with electronic control circuitry - as opposed to the older style electromechanical gubbins - which make them much harder to repair.

rosekitten

definatly worth fixing just replaced the two end elements
they work out around £7 an elements in those kitchen
catering type places,we got ours from North West kitchens.


READ THIS BEFORE DISMANTLING

tip it upside own unscrew the base the elements just lift out
and new ones slide in.The first time it was instictive to
unscrew the top half you cannot get them out this was.

CKdesigner

Hi, I think there 2 different types of Dualit product, the traditionalt British built toasters and then the Far East built ones. Certainly the tradional ones should always be repaired as that is the way they have been designed and made. I am not so sure about the Far East built products though.

steveeeee

Small update on this from my end - I was also given a faulty Dualit Lite (model number 2NG1GB) and was able to fix it. I used this link for instructions:

http://www.howtomendit.com/answers.php?id=225895

It seems like a common fault that the mains neutral wire breaks inside the case and needs to be reconnected. The problem is getting past those annoying security screws on the bottom. I did the same as the guy in the link and used a 2-prong security bit at an angle to get them off. It was fiddly but do-able. Luckily I had some similar sized Philips screws to replace them with so the next person who has a look at it won't have the same trouble

ormus

you can get the proper set of driver bits from places like the poundshop.

Imelda

My dualit toaster broke recently (was dropped from a ruddy great height by our removal men) and I sent it off to Dualit to be repaired. Very impressed with their service, cost was £60 so definitely worth repairing. They also threw in a new knob for my kettle for free as well (also damaged by removal men).

ormus

all depends which model it is. the old classic 4 slice ones costing 150/200 quid or the new 50/60 quid ones?

steveeeee

ormus wrote: »

you can get the proper set of driver bits from places like the poundshop.

It's not a standard torx screw, or a security torx screw. Here's one that I removed from my own Dualit Lite toaster: