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Virgin Media are very stupid - advice needed please!

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Comments

  • Celini
    Celini Posts: 27 Forumite
    Pilchard wrote: »
    Thanks for all the advice. I've put it all in a letter and am sending it recorded delivery so that if I end up taking it to Oftel I have proof of what I've written. We'll see what happens but I fully expect this is not the end of it!
    Hello Pilchard

    did you have any success with your complaint?
    i had even more trouble than you and still hesitating to write them... would it really be worth it?

    C
  • olly300
    olly300 Posts: 14,738 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    Celini wrote: »
    Hello Pilchard

    did you have any success with your complaint?
    i had even more trouble than you and still hesitating to write them... would it really be worth it?

    C

    It's always worth writing in and complaining to telecoms companies.

    And at the end of your letter always make sure you state that you are either going to take them to court or to OFTEL if the issue isn't resolved.
    I'm not cynical I'm realistic :p

    (If a link I give opens pop ups I won't know I don't use windows)
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