Virgin Media are very stupid - advice needed please!

Celini

Pilchard wrote: »

Thanks for all the advice. I've put it all in a letter and am sending it recorded delivery so that if I end up taking it to Oftel I have proof of what I've written. We'll see what happens but I fully expect this is not the end of it!

Hello Pilchard

did you have any success with your complaint?
i had even more trouble than you and still hesitating to write them... would it really be worth it?

C

olly300

Celini wrote: »

Hello Pilchard

did you have any success with your complaint?
i had even more trouble than you and still hesitating to write them... would it really be worth it?

C

It's always worth writing in and complaining to telecoms companies.

And at the end of your letter always make sure you state that you are either going to take them to court or to OFTEL if the issue isn't resolved.