3 good bargains at Debenhams.com

Wi11iams

Don't know if it makes a difference but one says it has glass where the other doesn't

Magic_Dragon

I was thinking that one wardrobe would have the glass door like in the picture (£83 one) and the other would not (£153).? Thats just my opinion

lindamaryb

Thanks Lisa B

Didn't intend to buy a new wardrobe just yet - but ... a bargain is a bargain. I have received confirmation, so I presume that it will be despatched. I shall have to make savings elsewhere!

handsomeDaddy

lindamaryb wrote:

Thanks Lisa B

Didn't intend to buy a new wardrobe just yet - but ... a bargain is a bargain. I have received confirmation, so I presume that it will be despatched. I shall have to make savings elsewhere!

when did you order?

I ordered yesterday and have not received confirmation email yet...

Wi11iams

Ordered today, got an email through but it says its not an order confirmation email, orders will only be confirmed on invoice of goods, but its taken the money from my card. Don't know where I stand legally though ......

Dear Mr Williams

Thank you for shopping with https://www.debenhams.com.

Customer Order Number: 14xxxxxx

Item: 96B375
Size/Colour:
Description: Wrexham 3 door / 4 drawer glass wardrobe
Quantity: 1


This is not order confirmation or order acceptance by us. Unless we have notified you that we do not accept your order or you have cancelled it, order acceptance and the completion of the contract between you and us will take place on the despatch to you by us of the order invoice which takes place as your product is shipped from the warehouse.


Consumer Protection (Distance Selling) Regulations 2000

If you wish to cancel your order, you have 7 working days after you receive your goods to give us written notice of cancellation.

If your cancellation is received after the items have been despatched, our Customer Services department can arrange for a courier to collect them at no additional charge to yourself. Please contact them at debenhams@direct.debenhams.com quoting the Order Number above, your house number and postcode.

If you wish to return any items, please visit our Returns section in our Customer Services area of the website for further information.


Full details of your rights of cancellation are available from your local Trading Standards Department or Citizens' Advice Bureau."


Debenhams Direct Ltd,1, Welbeck Street, London, W1G 0AA.
Registered in England.
Company Registration Number: 3665770.
VAT Registration Number: 736138138.

sujman

thanks for the tip lisa, I've order a wardrobe to !!! Ordered it early today and not rec'd confirmation yet.

Edge21

Thanks to OP for the wardrobe offer! Been wanting one for my room for a number of weeks now.

Let's hope they fulfil the order... :beer:

thriftee

When I ordered the bargain £11 bed at the beginning of the month from Debenhams I didn't get a confirmation email either, so I emailed them to query my order. I was told that if you have been given an order number you will receive the goods.

handsomeDaddy

thriftee wrote:

When I ordered the bargain £11 bed at the beginning of the month from Debenhams I didn't get a confirmation email either, so I emailed them to query my order. I was told that if you have been given an order number you will receive the goods.

thanks thriftee,
I'll wait then...

boglin

I ordered some watches in the Debenhams sale a couple of weeks ago - two as gifts and one for myself. I received the email copied below - worded differently to the earlier email posted on here and certainly more 'definite-sounding'. :j

HOWEVER when I phoned Debenhams (after about 10 days) to enquire when to expect the watches I was told that they had run out and that there was no order on their system for me!!! Understandably I was upset and phoned Customer Services who sympathised but could do nothing... :mad:

This morning guess what turned up? ONE of the watches...it had been posted 2nd Class Recorded Delivery the day BEFORE I telephoned...

So what I am trying to say is...Debenhams really have little idea what they are doing with their mail orders...they seem to have no system or effective communication between departments. You may believe that you are getting something but may not...then again, you may think that your order won't turn up and it will...

Good luck to all who ordered - because this is as much of a lottery as the National Lotto! :rotfl: :rotfl: :rotfl:

Thank you for placing an order with http://www.debenhams.com.

Your order is currently being processed and will be delivered shortly.

Order Number: ########

Don't forget, with our Nectar rewards programme, you can earn Nectar points on all
your shopping at Debenhams - then choose from thousands of exciting rewards. For more
information and details of how to get started, please visit
http://www.debenhams.com/nectar.

Please note a signature will be required to acknowledge delivery of all luggage
orders. If you have any queries regarding your order, please do not hesitate to call
us on 0870 6 092 092. Alternatively, you can email us at
customer.services@debenhams.com quoting the Order Number above.

We are always updating our site with new products, offers and features so please come
back and visit us soon.

Kind regards,


Debenhams Customer Services
http://www.debenhams.com

P.S. If you have ordered items from our Wedding, Fashion, Home or Gifts departments,
your order confirmation(s) will be sent on a separate email.

Consumer Protection (Distance Selling) Regulations 2000
If you wish to cancel your order, you have 7 working days after you receive your
goods to give us written notice of cancellation. If you wish to cancel before the
items are despatched, you are asked to contact us by email as soon as practicably
possible.

If your cancellation is received after the items have been despatched, our Customer
Services department can arrange for a courier to collect them at no additional charge
to yourself. (For further instructions on how to return an order please visit our
Returns and Refunds within our Customer Service site. You may also call our help line
on 0845 6 055 044. Full details of your rights of cancellation are available from
your local Trading Standards Department or Citizens' Advice Bureau.

Debenhams Retail Plc, 1, Welbeck Street, London, W1G 0AA