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Should i Pay my phone bill?

Hi

I am new here so please bare with me.

Right 3 months back my 18 month contract with vodafone ended and turned into a monthly rollover contract. I had been cut off by this point, all outgoing calls blocked, due to an unpaid bill. I left this until the following month by which time i had decided to cancel my contract all together, originally i was searching for a new contract with an old contract buyout incentive.

I presumed i could do this over the phone however was told i had to have it in writing. so i did this and had to wait another month for my contract had completely been cancelled.

That toatls 3 months without being provided a service by vodafone. Now i have been sent a bill for these 3 months equating to £120+.

My argument is i shouldnt pay it because they have provided no service and this period was outside my original contract agreement. But where does the law come into it? Do i have any legal right to refuse to pay this, the last thing i want is baliffs turning up on my doorstep.

Any help appreciated, thanks in advance!

Comments

  • TotallyBroke
    TotallyBroke Posts: 1,540 Forumite
    Part of the Furniture Combo Breaker
    The 18 month contract turned into a rolling month contract so you agreed those terms. You would always have to cancel a contract in writing. Otherwise any Tom, !!!!!! or Harry could pretend to be you and cancel it.
    Had you arranged a payment plan with them. T-Mobile will arrange a payment amount with you and charge a nominal line rental amount. Therefore you would not have been paying the contractual £40 each month.
    They have provided you with a service but you broke your terms by not paying the bill when it was due. So they have done you a favour by not allowing you to incrue more debt with them.

    I do not think you can legally avoid this. Ring them and make an arrangement to pay with them. They will possibly do the same as T-mobile and charge £10 until the debt is cleared.
  • Jon_01
    Jon_01 Posts: 5,898 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Afraid Totallybroke is correct. You were in breach of contract by not paying, call them and make an arrangement as soon as you can, if this gets passed to a collections agency the amount will rocket and it'll screw your credit for the next 7 years. . .
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